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  1. #1
    Player
    ExcellusUltimus's Avatar
    Join Date
    Mar 2014
    Posts
    45
    Character
    Morgana Ultimus
    World
    Jenova
    Main Class
    Thaumaturge Lv 100

    Constant dx11 crashes

    I am constantly crashing with dx11 issues for the past week or two. We're talking 10-20 times a day.

    Computer specs:

    14900k
    4080S
    asus rog stryx gaming wifi II z790-e

    Things I've tried:

    Downloaded the dx installer to verify the installation - normal
    Dxdiag - no errors found
    Rolled back nvidia drivers
    Enabled debug mode in nvidia control panel
    updated chipset drivers /serial IO drivers
    updated bios
    Replaced my ram
    Reinstalled windows
    Reinstalled ffxiv, deleted all ffxiv folders
    Disabled all overlays
    Disabled hardware acceleration
    Tested all of my system components on OCCT - stable
    Ran windows memory test - no errors found.
    Ran chk dsk no errors found
    Your game is the only game that crashes for me, and I don't understand what's happening.

    Event viewer shows no record of what's going on.
    (0)

  2. #2
    Player
    ExcellusUltimus's Avatar
    Join Date
    Mar 2014
    Posts
    45
    Character
    Morgana Ultimus
    World
    Jenova
    Main Class
    Thaumaturge Lv 100
    I'm going to RMA the 14900k. Looks like possibly a faulty IMC. Thanks intel.
    (0)

  3. #3
    Moderator Honisixacodow's Avatar
    Join Date
    Jan 2025
    Posts
    29
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We understand you believe the issue lies with a faulty CPU. If you continue to experience any crashing issues however, please provide us with your System Report. To do so, simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)