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We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
How often does the issue occur?
Are you able to reproduce the issue?

Could you provide the exact error message received, if any?
Are you running any additional programs alongside Final Fantasy XIV?
Were any update or changes made to the PC around the time of the issue?

All steps taken to resolve the issue:

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