What this ex-player now needs, (I don't consider my someone who merely doesn't sub anymore, I now consider myself someone who fundamentally does not play what XIV is or offers)
...is nothing less, than for CB3, (probably Mr Yoshida Mr Naoki?) to look the the camera straight in the eye, and actually say
"we 'do' value, 'all' our types players, we recognise that we have lost some types of players in particular, and we will be trying to win you 'all' back"
In my language. I need to 'feel' they are talking to this player type.
Anything less than this will be taken by me as confirmation by SE, that they do not think my player type should be playing, and are not going to be returning to investing in making the game for my player type ever again.
Only then I might start to take a genuine interest in what XIV is doing in the coming year plus. The only interest I have now is a morbid curiosity in seeing how XIVs transformative decline plays out, and for the entirely selfish reasons of personal validation.
As usual this is not because I egotistically want personal attention from CB3, it is because I 'might' not be the only one who believes that CB3 genuinely aren't interested in making the game for people 'like' me anymore, and without that declaration, any criticism of gameplay I see in social media or public forums, will forevermore be confirmation that non-white-knight truth is that the game is still rubbish. And of course, there always 'will' be criticism.