Can I ask why Creative Business Unit 3 are radio silent on the issue of Forked Tower?

[Gurgeh]

....

That's still bad communication on their part. They do have to be competent enough not to put their foot in their mouth. If they do put their foot in their mouth they have to open it again to clarify matters.
Decent communication could have corrected the damage done by "play other games". But when you instead get silence, that's just unambiguously unapologetic.
Prominent, trusted reasonable YouTubers with working relationships, like Zepla have given them an out to exploit and still they remain silent.

As for insulting, they have behaved callously with the mixture of their lack of sensitivity in some of their decisions mixed with the lack of communication.

If they start offering me pro-rata refund on my unused sub, I'll stop being angry (and don't say watch YouTube and join the content late). But if you make incompetent decisions I'll call it incompetent. If you do it so often you make me angry, I'll call you fkn incompetent.
Offer me refund on my sub and then there will be a leg to stand on, but there is no refund, so I dint want to hear i shouldn't be fed up. Especially given the investment I have made in the game which they 'have' encouraged. They have not maintained standards.

(And if you take my money when I resub to join friends, don't give me the option of a refund, don't give me a normal Castrum, just provide a savage, then force me into a gambling bidding war I can never win to play that content, and don't offer me a refund on my really hard earned ever less spare money, i'll tell you to "go fck yourself'. Its beyond the pale. And still... no communication.)

Next expansion, offer full refund to anyone who has completed less than half MSQ, and is not happy.