Thank you for posting in the Final Fantasy XIV Technical Support Forums!

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Could you provide the exact error message received (if any)? [If applicable, please provide any error codes/messages received from the Final Fantasy XIV client.]
Are you running any additional programs alongside Final Fantasy XIV?
Does this crash occur on more than one character?
When the crash happens, is the PC over heating at all?
Were any update or changes made to the PC at the time of the crash?
Does this crash occur if the game is ran in full screen mode? Does it happen in borderless or windowed mode?

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