The problem is not "casuals want easier content". It's "people want content that doesn't force them to play this game like its a second job".
All the content recently (becides the normal EX and Savage) is either laughably easy, or forces you to find people to run it with you on Discord.

Quote Originally Posted by AvoSturmfaust View Post
3. People which refuses to join discords or statics or anything and complain then "ohhh that content needs again social interaction" bruhh you are playing a MMO if you dont wanna social interactions its YOUR problem, not SE´s problem or the Community´s Problem is one and only YOUR problem, dont play a MASSIVE MULTIPLAYER ONLINE Game if you dont wanna bother with social interactions
Literally every other game I play that involves social interactions I don't have to go on Discord just to play parts of it. I love meeting people in game and partying up, and working together to meet a goal. Using Discord for its intended purpose (using it as a way to communicate for statics/harder content with random people) is fine, and it's also fine for trying to hunt down people to run older content. But when fresh new content comes out that you're immediately forced to use it just to find a way to get a party... Something wrong happened.