Setting not saving

[Lauranax]

I want to change my setting, make the changes and then I play the game normally. But the next time I connect, those setting go back to whatever they were before I made the change each time. Does anyone know how to fix it and make the changes permanant?

[Qzthlxfpwm]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Please provide:

- Any error codes or messages you receive upon disconnect (if any)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs

Please try the following:

- Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher.
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Install game on different drive. (If Steam version, make sure game and Steam are installed on same drive)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and steam)
- Verify installation files (Steam)

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!