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  1. #1
    Player
    Nyten's Avatar
    Join Date
    Jun 2025
    Posts
    2
    Character
    Ninym Arbalest
    World
    Louisoix
    Main Class
    Gunbreaker Lv 100

    permanent packet loss while playing

    I have really good internet and never had issues playing any other game, but in ffxiv only I consistently have had terrible packet loss. It seems like the amount of lag I get scales with the amount of players, and occult crescent has been depressing with my ping reaching 20000. I've had really bad cases around 3 months ago having to cut the raid day early because it's unplayable, but nowadays it's just a constant annoyance giving me a delay on everything I do and preventing me from using optimal rotations (I can't double weave :/)

    I've tried pretty much everything I could find online from users and support and the only thing that seems to work is a vpn, but I've yet to find a server that both has acceptable ping and skips the bad nodes, and I don't wanna have to subscribe to an additional thing just to play the game.

    ISP is orange (france)
    Issue occurs on both Chaos and Light DC
    (0)

  2. #2
    Moderator Vynnloritho's Avatar
    Join Date
    Jan 2025
    Posts
    7
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Wired or WIFI connection?
    Are you experiencing full disconnections as well?
    When the disconnect occurs/How often?
    Does the disconnection/packet loss happen to one character or multiple characters?
    Is a VPN being used when this occurs as well?
    Where in game specifically do you get disconnected?
    Please confirm what ISP Is being used?
    Error Message if game is crashing?


    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  3. #3
    Player
    Nyten's Avatar
    Join Date
    Jun 2025
    Posts
    2
    Character
    Ninym Arbalest
    World
    Louisoix
    Main Class
    Gunbreaker Lv 100
    mostly wired, same thing on wireless connection
    have had a couple disconnections in the past but not recently
    lag intensifies with player density/how many actions are happening from and other players nearby.
    I only use one character
    happens without a VPN, not much testing with a VPN so far
    especially bad lag in packed areas/instances, can be anywhere in the game
    orange in france
    --

    I said I have packet loss, but I never get disconnects. It's technically playable, and what I see other players/enemies do is pretty accurate to the truth, but pressing abilities is very laggy which feels bad and only becomes a bigger issue as I try to get into harder content.
    At first I thought I just had absurdly high ping in this game for no reason (2000-14000 in packed areas) but I do not feel that much of a delay, and a tracert to neolobby06.ffxiv.com (chaos) confirmed that my ping was very low (<10-35), but a few nodes were dropping packets consistently. Another test I ran showed me that I had 100% packet loss to the ffxiv servers but I can't remember the command for that one.
    (0)