COMPANION App Technical Difficulties with Certain Functions (May 27)

[NOC_NA]

We are currently addressing technical difficulties that are preventing players from using certain functions in the FINAL FANTASY XIV COMPANION app using characters on certain Worlds.

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From May 27, 2025 2:30 a.m. (PDT)
From May 27, 2025 9:30 (GMT)
From May 27, 2025 10:30 (BST)
From May 27, 2025 19:30 (AEST)

[Details]
- Unable to view Cosmic Exploration Progress Report in the FINAL FANTASY XIV COMPANION app using characters from the following Worlds:
・Ramuh
・Unicorn
・Carbuncle

[Cause]
Under investigation

[Affected Service]
FINAL FANTASY XIV COMPANION app

[NOC_NA]

We are pleased to announce that the technical difficulties preventing players from using certain functions in the FINAL FANTASY XIV COMPANION app using characters from certain Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your patience.

[Date & Time]
May 27, 2025 from 2:30 a.m. to 9:24 a.m. (PDT)
May 27, 2025 from 9:30 to 16:24 (GMT)
May 27, 2025 from 10:30 to 17:24 (BST)
May 27, 2025 from 19:30 to May 28, 2025 2:24 (AEST)

[Details]
- Unable to view Cosmic Exploration Progress Report in the FINAL FANTASY XIV COMPANION app using characters from the following Worlds:
・Ramuh
・Unicorn
・Carbuncle

[Cause]
Server program issue

[Affected Service]
FINAL FANTASY XIV COMPANION app