I guess it is.

I still haven't played healer in any multiplayer content ; mostly leveled without playing them really. Then again, I haven't been subscribed that much in DT.

It's been 3 expansions without gameplay, identity or direction for the role, and nothing was even properly acknowledged by SE ; at most we got vague dismissals and empty promises.

At least, now that the gameplay I enjoyed is gone, I see the whole game is low effort with low quality stories/characters and copy/pasted content.
What was once a "critically acclaimed" game fell to become mediocre one.

I came back to try the "new" stuff but so far it's been mostly disappointment and tediousness.

I'm starting to care about that game as much as SE/CS3 do.