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  1. 05-06-2025 08:26 AM #1
    vTreachery
    Player
    vTreachery's Avatar
    Join Date
    Aug 2021
    Posts
    2
    Character
    Astrid Mighte
    World
    Hyperion
    Main Class
    Summoner Lv 80

    Cash shop i2501 error

    Tried to purchase an outfit on the store and got this error when trying to check out.

    I did have nordvpn on, I turned it off and tried again. I tried OperaGX, Chrome, Edge, and my phone using data and still got the error.

    Is there a quick fix or do I just wait and try again later?
    (0)
  2. 05-10-2025 02:36 AM #2
    Xupojoonyohl
    Moderator Xupojoonyohl's Avatar
    Join Date
    Jan 2025
    Posts
    46
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. As account in question is North American in region, we advise to contact the North American Support Center.

    This thread will be moved to ‘Separate Support Required
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