DX 11 Error constantly happening after a certain patch of 7.2 and onwards

[Rower]

Greetings. I've been having random DX11 Crashes at random while in the middle of raid and gaming with friends. I have a pretty high end PC and I keep it checked and this error persists mostly from FFXIV with no other game replicating this issue.

I want to point out, I have reinstalled and repaired the game several times. I'm using the client version of the game. NVIDIA drivers and Windows are both up to date.

This is what I get.


And this is my Display info:


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU Intel(R) Core(TM) i9-14900KF (32 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS 2301
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32547.910MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37923.910MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1906.767GB SYSTEM_FREEDISC_SPACE 1659.497GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 310.748GB
SYSTEM_DIRECTX_VERSION DirectX 12
GRAPHICS \\.\DISPLAY1 NVIDIA GeForce RTX 4080 SUPER
GRAPHICS_CHIP NVIDIA GeForce RTX 4080 SUPER
GRAPHICS_VRAM 16047.000 MB
GRAPHICS_SHARED_VRAM 16273.955 MB
GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7652 5/13/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
GRAPHICS \\.\DISPLAY2 NVIDIA GeForce RTX 4080 SUPER
GRAPHICS_CHIP NVIDIA GeForce RTX 4080 SUPER
GRAPHICS_VRAM 16047.000 MB
GRAPHICS_SHARED_VRAM 16273.955 MB
GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvldumdx.dll
GRAPHICS_DRIVER_VERSION 32.00.0015.7652 5/13/2025 17:00:00
GRAPHICS_SHADER V:3.0 P:3.0
GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SOUND Altavoces (2- ATR USB microphone ) {43F8F432-5A43-45C6-B4A5-4CE5AB6C6D09}
SOUND_DEVICE_NAME USBAUDIO.sys
SOUND_DRIVER_VERSION 10.0.22621.5262 4/15/2025 17:00:00
SOUND Altavoces (Realtek USB Audio) {64FF4922-1795-4FCE-ABF3-BE1F831C5D40}
SOUND_DEVICE_NAME RtUsbA64.sys
SOUND_DRIVER_VERSION 6.3.9600.2342 9/14/2022 17:00:00
SOUND Altavoces (THX Spatial) {87BD0328-98BF-4BFF-8628-241F9E9EA6FE}
SOUND_DEVICE_NAME RZTHXSpatial.sys
SOUND_DRIVER_VERSION 21.13.12.850 4/13/2020 17:00:00
SOUND Realtek Digital Output (Realtek USB Audio) {2F5253BF-90DC-440A-8E53-679ACD96C8D2}
SOUND_DEVICE_NAME RtUsbA64.sys
SOUND_DRIVER_VERSION 6.3.9600.2342 9/14/2022 17:00:00
SOUND VG27A (NVIDIA High Definition Audio) {258E9E87-8508-4B46-B663-13B978A1D334}
SOUND_DEVICE_NAME nvhda64v.sys
SOUND_DRIVER_VERSION 1.4.3.2 9/27/2024 17:00:00
INPUT Mouse {6F1D2B60-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT Keyboard {6F1D2B61-D5A0-11CF-BFC7444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR KATAR PRO XT Gaming Mouse {4B8702C0-AD21-11EF-8001444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR KATAR PRO XT Gaming Mouse {4B8702C0-AD21-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Controller (Xbox One For Windows) {847391F0-418F-11EF-8013444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
INPUT LCD Cap for Elite Capellix coolers {4435B8A0-4182-11EF-8002444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT Corsair composite virtual input device {44371830-4182-11EF-8010444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {4435B8A0-4182-11EF-8003444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
INPUT ATR USB microphone {D61602F0-4184-11EF-8011444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
INPUT ATR USB microphone {D6162A00-4184-11EF-8012444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {443606C0-4182-11EF-8005444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
INPUT AURA LED Controller {443606C0-4182-11EF-8006444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR iCUE COMMANDER Core {44362DD0-4182-11EF-8007444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Audio {443654E0-4182-11EF-8008444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
INPUT USB Keyboard {44367BF0-4182-11EF-800A444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
INPUT CORSAIR iCUE COMMANDER Core {44367BF0-4182-11EF-800B444553540000}
INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Darkstride]

Personally I have to underclock my GPU or FFXIV crashes. It's the only game that does it.

[Xupojoonyohl]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Could you provide the exact error message(s) received?
Are you running any additional programs alongside Final Fantasy XIV?
Does this crash occur on more than one character?
When the crash happens, is the PC over heating at all?
Were any update or changes made to the PC at the time of the crash?
Does this crash occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?
Does the issue occur when the graphic settings are lowered?


Once we receive the requested information, we will be happy to investigate the matter further. We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!