No audio on PC after April 28th patch

[duhFooL]

RESOLVED. SEE MY REPLY TO THE THREAD.



After updating, I no longer have any audio for the game.
There is no audio at all.
I tried:

• During the start up
• Explicitly playing an opening movie
• During the game after selecting a character

I tried the following:

• Recovery via Launcher
• Uninstalling and re-installing the game

All drivers are updated.
I am running
Windows 11
Version 10.0.26100 Build 26100

I haven't seen any report online of similar problems.
Audio for other games, applications, etc. all work normally. It is just FFXIV that exhibits this issue.

[duhFooL]

I was able to get audio working again, but cannot understand why this would have fixed it.

While the game was running at the Title Screen.
Under System -> Sound -> Speakers
My format was at to 24bit, 19.2KHz (Studio Quality)
I changed it 16bit, 19.2KHz (Studio Quality) and started to hear audio.

I quit the game and changed it back to 24bit, 19.2KHz (Studio Quality).
Launched the game again, expecting the same issue but nope, audio is working again.

I had changed this setting before, but never while the game was running.

[Xupojoonyohl]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response to your concern. I am glad that you are no longer experiencing this issue. If you have any more questions or concerns, please do not hesitate to post again in the technical support forums.

This thread will be moved to the 'Closed Concerns' sub forum as a result.