FF14 in game resolution bug when using windows scaling on a different value than 100%

[Tonjiar]

This issue is similar to the launcher issue that's already been posted about here
https://forum.square-enix.com/ffxiv/...-%28Apr.-22%29


Testing parameters

• Using Windows -> Settings -> display -> scale and layout -> a different value than 100%

• Launching FF14 in windowed mode

Prior to patch 7.21 - This would scale my game window down to 2752x1089
https://i.imgur.com/DHsJSrf.png

After patch 7.21 - This would not use the windows scaling setting
https://i.imgur.com/WfPHbtW.jpeg


Temporary Fix:
I did the same temporary fix that SE recommended to fix the launcher but on the game's ffxiv_dx11.exe

1. Shift Right-click ffxiv_dx11.exe and select properties.
2. Open the setting screen from "Compatibility tab" → "Change high DPI settings "
3. Tick the "Override high DPI scaling behavior" on "High DPI scaling override", and change "Scaling performed by:" to "System (Enhanced)".

[Honisixacodow]

Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. It would appear that changing the scaling on your Windows PC may have changed the UI and text scaling.

Our team would like to ask if you have attempted to fix or alter your in-game UI and font size to resolve this issue?

If you are still receiving issues after scaling, please provide us with more information:

-Platform: (Standalone Windows or Steam?)
- What scale percentage have you changed on Windows?
- Which settings have you changed in-game?

[Tonjiar]

Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. It would appear that changing the scaling on your Windows PC may have changed the UI and text scaling.

Our team would like to ask if you have attempted to fix or alter your in-game UI and font size to resolve this issue?

If you are still receiving issues after scaling, please provide us with more information:

-Platform: (Standalone Windows or Steam?)
- What scale percentage have you changed on Windows?
- Which settings have you changed in-game?

Standalone windows
My Windows is scaled to 125%.
I started to adjust my UI in game to adjust for this bug but it was a lot to try and modify. Once I learned that the launcher was having scaling issues, I reverted back to my UI setting prior to patch 7.21 and applied the temporary fix I have listed above.