[Crystal] Data Center Technical Difficulties (Apr. 8, 9)

[NOC_NA]

We are currently experiencing technical difficulties with the Crystal data center.

The issues are being investigated and addressed, and additional information will follow as the situation develops.

We apologize for any inconvenience this may cause.

[Date & Time]
From Apr. 8, 2025 6:59 p.m. (PDT)
From Apr. 9, 2025 1:59 (GMT)
From Apr. 9, 2025 2:59 (BST)
From Apr. 9, 2025 11:59 (AEST)

[Details]
・Unable to log in.
・Unable to change zones
・Unable to move to instances
・Unable to travel to affected Worlds via World Visit System

[Cause]
Under investigation

[Affected Worlds]
- All Crystal Data Center Worlds

[NOC_NA]

During the times listed below, we were experiencing the following technical difficulties with the Crystal data center.

We are pleased to announce that the issue has been resolved. We apologize for any inconvenience this may have caused.

[Date & Time]
Apr. 8, 2025 6:59 p.m. to 10:05 p.m. (PDT)
Apr. 9, 2025 1:59 to 5:05 (GMT)
Apr. 9, 2025 11:59 to 15:05 (AEST)

[Details]
・Unable to log in.
・Unable to change zones
・Unable to move to instances
・Unable to travel to affected Worlds via World Visit System

[Cause]
Server issue

[Affected Worlds]
- All Crystal Data Center Worlds