Blank character select screen, lobby error 2002

[Wevvin]

I'm also having the same problem. With 2degrees in NZ too. I've just asked my Network Engineer friend who works at 2degrees to have a look into it. It must be some connectivity / route issue to the datacentre in Australia that these ISP's share. Will post an update once I hear back from him.

Update: Unfortunately my Network Engineering friend was unavailable during the weekend. I have logged a ticket with the 2degrees Network Operations Team (NOC) and let them know it looks like an MTU issue (and have linked them to the Whirlpool forum post where their Network Engineers have fixed the issue for their customers). Hopefully the NOC team will pass the ticket to the Network Engineers first thing Monday and we can get this resolved.
For players in NZ with 2degrees, if you contact them you can reference ticket #: INC0604594.