Blank character select screen, lobby error 2002

[Witchwood]

Superloop here as well. Definitely specific ISP issue. From seeing who is on what it seems to be ISPs that are probably borrowing lines that are offshoots of the main hitters.

I did a tracert and the endpoint is definitely fine, within 17 hops to the server; it starts having issues around 6 hopes for me for about 4 requests.
I do wonder if it matters where you are too or if it's just an overall ISP issue. Trying to contact them at the moment to give them all the details but been stuck on "Estimated Wait Time: less than 1 minute" for about 20+ minutes now, so you know how it is..