Blank character select screen, lobby error 2002

[Darkrai4014]

Hi Grey90. Which VPN are you using?

I can confirm mudfish works to connect

What would we even tell them? Is it a DNS issue perhaps?

You can just explain the problem in full, you're trying to connect to an online game and your connection to the games server isnt working, you'd want to give them the IP of the server too which is 153.254.80.103

you can run CMD and ping the IP and see if it gets a response, mine does but i still cant connect.