Blank character select screen, lobby error 2002

[Zendru]

A Superloop rep just posted on the whirlpool forums that they just applied a fix and its helped me. Hopefully works for others now too?

[Darkrai4014]

Checked the whirlpool forum post, according to the superloop rep: "one of (FFXIVs) upstream carriers has an MTU problem".

here's the link to the thread: https://forums.whirlpool.net.au/thread/9vw4q1z7

[Void_of_NoOne]

Dodo hasn't fixed it because no one's posted about it.... might be an ISP-specific thing
E: I just raised a support request with Dodo with the Whirlpool thread as reference, cheers for this mate!

[Laphreeta912]

Same issue and I'm based in Australia. I switched VPN location to Australia and was able to view my characters in Materia. From there I was able to return to Home World in JP DC.

[Katsubaka]

My friends Dodo ISP works now and so does mine on Exetel

[potatocannon]

I've sent a ticket to Sky in NZ seeing as this seems to be specific to a few ISPs. Been unable to get in all day! Hopefully soon

[FaeWilds]

Yep, I am on Superloop and I am back online, can confirm.

[Caerai]

Still not fixed in NZ… and no announcement from SE in an issue that seems to be affecting lots of people

[Sev7]

Still broken on One NZ, I've put in a support query.

[Eldarion79]

There is some progress for 2Degrees. Can see the characters now, but when you try to log in, it fails and gives the 90002 error instead.