Blank character select screen, lobby error 2002

[Tameelah]

Hey all, yep same thing, Windows, rebooted pc, tried again same thing. Blank Character selection. Using Tangerine ISP. Ping worked fine no issues. I am able to watch YouTube, go to other websites etc.

[Eldarion79]

I have found a VPN set to australia lets me in to play

Hi Grey90. Which VPN are you using?

[Darkrai4014]

Hi Grey90. Which VPN are you using?

I can confirm mudfish works to connect

What would we even tell them? Is it a DNS issue perhaps?

You can just explain the problem in full, you're trying to connect to an online game and your connection to the games server isnt working, you'd want to give them the IP of the server too which is 153.254.80.103

you can run CMD and ping the IP and see if it gets a response, mine does but i still cant connect.

[Eldarion79]

Thanks @Darkrai4014. I will try this with my ISP. I'll also look into mudfish if this continues for a bit. I might just go out and..."touch grass" this weekend. *Cringe* Lol!

[Dakimakura]

Looks like this issue is still going, I just tried and got the same issue. ISP is Superloop.

[Limerence]

Issue is still ongoing,

I'm in NZ and can get on other data centres fine but when i attempt to get onto materia i get the blank character screen then the 2002 error

we are with 2degrees, on windows pc

[Eldarion79]

Same here. 2 Degrees both broadband and mobile, so even on mobile connection it won't let me load any OCE characters.

[Katsubaka]

My friend now has this issue this morning and he is on Dodo

[Darkrai4014]

Getting the same issue here in NZ, me and my partner get stuck at blank character select screen.

with 2degrees and on Windows.

[Eldarion79]

Getting the same issue here in NZ, me and my partner get stuck at blank character select screen.

with 2degrees and on Windows.

Do we need to do anything? Like log a ticket here or with our ISPs, or will it resolve itself eventually? Been like this since yesterday and it's really a bummer.