Praetorium Magitek Mount Crashes Game

[KnownRed]

Far from identical, but likely related to post "Magitek armor game crashing bug" by Valoria3 (Linked Here)

(Edited from In-Game bug report)
■Date & Time: March 29, 1:30 AM MT
■Frequency: Always
■World name: Malboro (Crystal)
■Character name: Apollon Red@Malboro
■Retainer name: None
■NPC name: "Magitek Armor"
■Monster name: None
■Class/Level: Level 50 Astrologian (Party affected was WAR, MNK, & BLM)
■Party or solo: Party (4-man Light Party). Was able to reproduce Solo using Duty Support.
■Area and coordinates: The Praetorium (14.7, 9.9)
■Housing: None
■ Platform: Steam

■Steps:
1. Begin Praetorium duty as normal, and complete Command Chamber objective
2. Interact with Magitek Armor in next area to gain mount
3. Shortly after being mounted in Magitek Armor, game will hard crash to desktop (no crash handler)
4. When Re-logging while still mounted you have a very brief moment of connection before crashing
5. Issue is "resolved" by quickly dismounting immediately upon logging in and before crashing
6. Re-interacting with Magitek Armor will still crash (Step 3)
7. In order to complete the dungeon we were required to complete the following objective on foot instead of mounted as intended
(Above steps were first done with Light party via Main Scenario Roulettes, and were confirmed Solo via Duty Support)

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Jaide\Documents
FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU Intel(R) Core(TM) i5-10300H CPU @ 2.50GHz (8 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS V1.10
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 24407.051MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 30295.051MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.353GB SYSTEM_FREEDISC_SPACE 6.058GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.496GB SYSTEM_FREEDISC_SPACE 506.686GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY4
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3937.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 12203.525 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_d2b074ac8f09bbb7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_d2b074ac8f09bbb7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_d2b074ac8f09bbb7\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_d2b074ac8f09bbb7\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.7260
SYSTEM_GRAPHICS_DRIVER_DATE 2/24/2025 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) UHD Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 12331 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b7bcff446ea567f\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b7bcff446ea567f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b7bcff446ea567f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_2b7bcff446ea567f\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.8280
SYSTEM_GRAPHICS_DRIVER_DATE 5/18/2020 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headphones (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {035784EE-4A29-4379-BDBE-183ACC92388E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9180.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/31/2021 18:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A2CCAA89-F71B-4A42-BC5D-CCE07A09BBC1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9180.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/31/2021 18:00:00
SYSTEM_SOUND Speakers (fifine Microphone)
SYSTEM_SOUND_DEVICE_ID {6914B4CC-FBFD-4874-ACDE-FC5FCB1D7337}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.26100.3323
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/19/2025 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5C17A600-680D-11EC-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 100 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5C17F420-680D-11EC-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 100
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1975C990-ED24-11EF-8001444553540000}
SYSTEM_INPUT_NAME fifine Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-800C444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-800D444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-8007444553540000}
SYSTEM_INPUT_NAME Acer Airplane Mode Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-8009444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-800E444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {61268260-680D-11EC-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries Apex 100 Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D4881BC0-A601-11EB-800F444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Discord Overlay
FFXIVLauncher
In-Game Bugs - Post New Thread — Mozilla Firefox
#general | Store Brand Fruit Snacks - Discord
Settings
Settings
Windows Input Experience
NVIDIA GeForce Overlay


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Heroes of the Storm
Jagex Launcher
Microsoft Edge
Microsoft Edge WebView2 Runtime
Npcap
Overwolf
Steam
Toolkit
World of Warcraft
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Microsoft XNA Framework Redistributable 3.0
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Launcher Prerequisites (x64)
Microsoft Windows Desktop Runtime - 7.0.1 (x64)
Java Auto Updater
Epic Online Services
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.42.34438
Google Update Helper
Intel(R) Chipset Device Software
Microsoft Visual C++ 2005 Redistributable
Teams Machine-Wide Installer
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Acer Configuration Manager
Python Launcher
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.7523
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.42.34438
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61135
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.42.34438
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.42.34438
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61135
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Epic Games Launcher
Microsoft Visual Basic/C++ Runtime (x86)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
UE Prerequisites (x64)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
7-Zip 22.01 (x64)
AntiCheatExpert
Cockatrice
GIMP 2.10.36
InfinityNikkiGlobal Launcher
Krita (x64) 5.2.3 (git 68d178c)
Modrinth App
Mozilla Firefox (x64 en-US)
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Microsoft 365 Apps for enterprise - en-us
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The Devil's Calculator
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Stacklands
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FPS Chess
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Word Factori
THE FINALS
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Road 96: Mile 0
FTL: Faster Than Light
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The Stanley Parable
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Sky: Children of the Light
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Transistor
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Die in the Dungeon: Origins
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The Binding of Isaac: Rebirth
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Marvel Rivals
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Tabletop Simulator
Sid Meier's Civilization VI
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Unplagued
Moon Hunters
Don't Starve Together
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ROGUE LIGHT DECK BUILDER Demo
Turmoil
ASTRONEER
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Firewatch
FINAL FANTASY XIV Online
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Sid Meier's Civilization V
Bloons TD 6
Predecessor
Grounded
Spiritfarer®: Farewell Edition
Wacom Tablet
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
Intel(R) Management Engine Driver
Python 3.9.7 Standard Library (64-bit)
Killer Ethernet Performance Driver Suite UWD
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 341 (64-bit)
DriverSetupUtility
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.42.34438
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61135
Intel(R) Management Engine Components
Python 3.9.7 Utility Scripts (64-bit)
Microsoft Windows Desktop Runtime - 7.0.1 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.7523
Java SE Development Kit 8 Update 321 (64-bit)
Windows PC Health Check
Python 3.9.7 Test Suite (64-bit)
Microsoft .NET Host - 7.0.1 (x64)
Python 3.9.7 Tcl/Tk Support (64-bit)
NitroSense Service
Logi Plugin Service
Microsoft .NET Host FX Resolver - 7.0.1 (x64)
Logi Options+
Python 3.9.7 Executables (64-bit)
Python 3.9.7 Core Interpreter (64-bit)
Intel(R) Icls
Intel(R) LMS
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft .NET Core Host FX Resolver - 3.1.8 (x64)
Microsoft .NET Core Runtime - 3.1.8 (x64)
Python 3.9.7 Development Libraries (64-bit)
UE Prerequisites (x64)
Intel(R) Management Engine Components
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Python 3.9.7 Documentation (64-bit)
Quick Access Service
Microsoft Visual C++ 2005 Redistributable (x64)
Care Center Service
NVIDIA Graphics Driver 572.60
NVIDIA app 11.0.2.337
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.5.10819.35301613
NVIDIA HD Audio Driver 1.4.3.2
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NVIDIA Virtual Audio 4.65.0.3
Intel(R) Chipset Device Software
Microsoft .NET Host - 6.0.11 (x64)
Dynamic Application Loader Host Interface Service
Update for Windows 10 for x64-based Systems (KB5001716)
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61135
Microsoft .NET Core Host - 3.1.8 (x64)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.42.34438
User Experience Improvement Program Service
Python 3.9.7 pip Bootstrap (64-bit)
Microsoft Windows Desktop Runtime - 3.1.8 (x64)
Microsoft .NET Runtime - 7.0.1 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Acer\Care Center\LiveUpdateChecker.exe 00003598
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00001024
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002750
C:\Program Files (x86)\Steam\steam.exe 00003EC4
C:\Program Files\Acer\Quick Access Service\QAAgent.exe 00000570
C:\Program Files\Acer\Quick Access Service\ePowerButton_NB.exe 000026AC
C:\Program Files\LogiOptionsPlus\logioptionsplus_agent.exe 00002038
C:\Program Files\Mozilla Firefox\firefox.exe 000049F4
C:\Program Files\NVIDIA Corporation\FrameViewSDK\FvContainer\FvContainer.exe 00004288
C:\Program Files\NVIDIA Corporation\FrameViewSDK\bin\nvrla.exe 000042B0
C:\Program Files\NVIDIA Corporation\NVIDIA App\CEF\NVIDIA Overlay.exe 000031A0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002C54
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00001900
C:\Program Files\Tablet\Wacom\Wacom_UpdateUtil.exe 00001AD4
C:\Program Files\WindowsApps\Microsoft.GamingApp_2402.1001.28.0_x64__8wekyb3d8bbwe\XboxGameBarWidgets.exe 0000197C
C:\Program Files\WindowsApps\Microsoft.GamingApp_2402.1001.28.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 000009C4
C:\Program Files\WindowsApps\Microsoft.PhotosLegacy_2024.11070.10002.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00003358
C:\Program Files\WindowsApps\Microsoft.WidgetsPlatformRuntime_1.4.0.0_x64__8wekyb3d8bbwe\WidgetService\WidgetService.exe 00003A50
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.225.3190.0_x64__8wekyb3d8bbwe\GameBar.exe 0000204C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.225.3190.0_x64__8wekyb3d8bbwe\GameBarFTServer.exe 00004C38
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.25022.70.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000044A8
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_525.1301.30.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000038A4
C:\Users\Jaide\AppData\Local\Discord\app-1.0.9187\Discord.exe 000043A8
C:\WINDOWS\Explorer.EXE 000025D0
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_f9f92cc42e038a12\igfxEM.exe 00002030
C:\WINDOWS\System32\rundll32.exe 000016AC
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003F8C
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002BBC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 0000344C
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00004644
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00004504
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000480
C:\WINDOWS\system32\DllHost.exe 0000335C
C:\WINDOWS\system32\XGameHelper.exe 0000421C
C:\WINDOWS\system32\backgroundTaskHost.exe 00003148
C:\WINDOWS\system32\sihost.exe 00001E18
C:\WINDOWS\system32\svchost.exe 00001D40
C:\WINDOWS\system32\taskhostw.exe 000025C4
C:\WINDOWS\system32\wbem\unsecapp.exe 000022D4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000004D4
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_9971779a1c712866\RtkAudUService64.exe 000047A0
C:\Windows\System32\RuntimeBroker.exe 00004690
C:\Windows\System32\ShellHost.exe 000025C0
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003AB0
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00004820
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000930

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: Acer Nitro 5
Laptop Model Number: N20C1

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