Prophecy Inspection Not Loading Initial Cut Scene

[Zane]

ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: Unknown
Date & Time: 2:45 pm EDT
Frequency: Once
Character Name: Zane Gall
Race: Hyur
World: Durandal
Class/Level: Paladin 50
Area and Coordinates: Mizzenmast Inn
Party or Solo: Solo
NPC Name: n/a
Monster Name: n/a
In-Game Time: Unknown
Steps:
1. Fulfilled Requirements for Prophecy Inspection.
2. Logged out int he Mizzenmast Inn overnight.
3. Logged back in and stuck on a black screen with ambient sounds playing, no in game music, and unable to skip the cut scene that is stuck loading.

[Zane]

UPDATE:

While pressing keys on the keyboard did nothing to progress the quest, clicking once on the mouse did.

[Ramesses]

Same issue here and then after almost 10 minutes of waiting it gave me the "Final Fantasy Has Stopped Working" message. Logged out, logged back in and I'm just back in my room without any cutscene... the "!" mark on the minimap is still present which looks like I have to wait all over again.

ISP: Not sure (Illinois Institute of Technology network)
Type of Internet Connection: Wireless
SSID: IIT-WiFi
Internet Connection Speed: Very High (low end is usually 65 to 100 Mdps)
Date & Time: 8:15 pm CST (central USA Time)
Frequency: Once
Character Name: Ramesses Aterides
Race: Elezen
World: Gungnir
Class/Level: Lancer 50
Area and Coordinates: Mizzenmast Inn
Party or Solo: Solo
NPC Name: n/a
Monster Name: n/a
In-Game Time: Unknown
Controls: Mainly use xbox 360 gamepad

Steps Initiated:
1. Fulfilled Requirements for Prophecy Inspection.
2. Logged out of the Mizzenmast Inn at around 6 am CST
3. Logged back in around 8.20 pm (14 hour break) and I was stuck on a black screen with ambient sounds playing, no in game music, and unable to skip the cut scene that is stuck loading.
4. Eventually, got the message that FFXIV has stopped working

[Allistar]

ISP: Comcast
Type of Internet Connection: wireless Cable
Internet Connection Speed: Unknown
Date & Time: 17:45 pm EDT
Frequency: Once
Character Name: Allistar Knightroad
Race: Elezen
World: Ragnarok
Class/Level: Paladin 50
Area and Coordinates: Hourglass Inn
Party or Solo: Solo
NPC Name: n/a
Monster Name: n/a
In-Game Time: Unknown
Steps:
1. Fulfilled Requirements for Prophecy Inspection.
2. Logged out int he Hourglass Inn overnight.
3. Logged back in and stuck on a black screen with ambient sounds playing, no in game music, and unable to skip the cut scene that is stuck loading.

[Qeepel]

Hello!

I'll go ahead and submit your information for further testing. Any changes, news or updates regarding this matter will either be made directly to this post, or on the Lodestone site at http://lodestone.finalfantasyxiv.com/pl/index.html and official FFXIV forums. Thank you again!

SQUARE ENIX MODERATOR