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Date & Time: Mar 25, 2025
Frequency: Always, after the patch 7.2 update
World name: Faerie
Character name: Rinh Maimhov
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: N/A
In-game time: N/A
Area and coordinates: N/A
Housing: N/A
Steps:
1. Connect a 4K display.
2. In Windows settings, go to System > Display and set the "Scale" value to 175%
3. Update Final Fantasy XIV to patch 7.2
After the update, all UI elements are significantly smaller than before the update. The text box in particular is impossible to read without increasing the font size from 12 to 20 or 24. Increasing System Configuration > High Resolution UI settings to 150% makes things better, but it is still smaller than I had it previously. Increasing it to 200% makes everything far too big.
I assume what is happening here is that the game used to be scaling everything up 175% based on the Windows display scale, but now it is no longer doing that, and because there is no 175% scale option in game, I cannot get everything back to its original size.
Connection Specs
- Type of internet connection/provider: N/A
- Modem maker/model number: N/A
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Redacted\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i5-13600K (20 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 20 SYSTEM_CORE_PHYSICS 14
SYSTEM_BIOS 3802
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 65277.312MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 75005.312MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1675.143GB SYSTEM_FREEDISC_SPACE 343.164GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1676.699GB SYSTEM_FREEDISC_SPACE 229.973GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 488.923GB SYSTEM_FREEDISC_SPACE 335.513GB
SYSTEM_STORAGE J:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1907.712GB SYSTEM_FREEDISC_SPACE 690.324GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4070 Ti SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4070 Ti SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16063.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32638.656 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.7270
SYSTEM_GRAPHICS_DRIVER_DATE 3/2/2025 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4070 Ti SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4070 Ti SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16063.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 32638.656 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_0fb2df354c49e826\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.7270
SYSTEM_GRAPHICS_DRIVER_DATE 3/2/2025 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Creative BT-W5)
SYSTEM_SOUND_DEVICE_ID {C5D8965B-4F5E-4F3C-A375-67E42D106FF5}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 2.2.6.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/30/2023 19:00:00
SYSTEM_SOUND Nvidia (NVIDIA Broadcast)
SYSTEM_SOUND_DEVICE_ID {C3E31B03-E12F-4BBA-A9BA-D6266B2002BB}
SYSTEM_SOUND_DEVICE_NAME nvrtxvad64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.1.13
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/15/2024 19:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek USB Audio)
SYSTEM_SOUND_DEVICE_ID {8D9659A7-4F10-427E-AA97-E7FF476C3C34}
SYSTEM_SOUND_DEVICE_NAME RtUsbA64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.3.9600.2342
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/14/2022 19:00:00
SYSTEM_SOUND Speakers (UltraLite-mk5)
SYSTEM_SOUND_DEVICE_ID {3FCE0E64-7CD3-4E4B-9F1B-E2381E075063}
SYSTEM_SOUND_DEVICE_NAME MOTUgen5.sys
SYSTEM_SOUND_DRIVER_VERSION 4.0.9.6648
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/30/2024 19:00:00
SYSTEM_SOUND Steam (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {92B2E4DC-D18F-439D-AC10-559B1528A4CC}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 19:00:00
SYSTEM_SOUND Steam (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {5A5E0B44-C4AA-48FE-A86C-289C8A3E0650}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91342A0-58CA-11EF-8001444553540000}
SYSTEM_INPUT_NAME Creative BT-W5
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB3FB30-98CB-11ED-8001444553540000}
SYSTEM_INPUT_NAME FreebirdTKL
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {534E7980-FE3F-11ED-8005444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V3 Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB78C220-544E-11ED-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {534EEEB0-FE3F-11ED-8006444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V3 Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91369B0-58CA-11EF-8002444553540000}
SYSTEM_INPUT_NAME Creative BT-W5
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8F41E080-3CC0-11ED-8002444553540000}
SYSTEM_INPUT_NAME HIDI2CBridge
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {534F15C0-FE3F-11ED-8007444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {534F3CD0-FE3F-11ED-8008444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {DB791040-544E-11ED-8002444553540000}
SYSTEM_INPUT_NAME USB Audio
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {534F63E0-FE3F-11ED-8009444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V3 Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB44950-98CB-11ED-8002444553540000}
SYSTEM_INPUT_NAME FreebirdTKL
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 183 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5EB47060-98CB-11ED-8003444553540000}
SYSTEM_INPUT_NAME FreebirdTKL
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 672 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {534F8AF0-FE3F-11ED-800A444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V3 Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B19E1C80-EA07-11E8-800A444553540000}
SYSTEM_INPUT_NAME DUALSHOCK®4 USB Wireless Adaptor
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {8F643590-3CC0-11ED-8004444553540000}
SYSTEM_INPUT_NAME Custom Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91369B0-58CA-11EF-8003444553540000}
SYSTEM_INPUT_NAME Creative BT-W5
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {58F9A070-FE40-11ED-800B444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V3 Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {92B93930-164C-11EB-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B19E4390-EA07-11E8-800B444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {CEA80070-B99F-11EF-8001444553540000}
SYSTEM_INPUT_NAME HID Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {58F9A070-FE40-11ED-800C444553540000}
SYSTEM_INPUT_NAME Razer Basilisk V3 Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91390C0-58CA-11EF-8004444553540000}
SYSTEM_INPUT_NAME Creative BT-W5
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 11 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B91390C0-58CA-11EF-8005444553540000}
SYSTEM_INPUT_NAME Creative BT-W5
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A
Laptop Model Number: N/A
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: N/A
- Internet Explorer Version: Why?