Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.


We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. We highly recommend visiting the following link for instructions on how to potentially restore your settings if they were previously backed up.

https://na.finalfantasyxiv.com/game_...ry-config_bkup

However if you are unable to restore your settings, they will need to be manually reconfigured as we are unable to assist with restoring or recovering any files.



We hope the guide can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!