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  1. #1
    Player
    moreagaara's Avatar
    Join Date
    Mar 2025
    Posts
    2
    Character
    Hadik Shirruk
    World
    Balmung
    Main Class
    Monk Lv 100

    Game Client Crashes to Desktop and Won't Log In (not Steam)

    Hello all,

    Consistently since the 7.2 patch this last Tuesday (Mar 25, 2025), when I attempt to log into the game, it immediately crashes to desktop rather than sitting on a black screen or logging in. Prior to the 7.2 patch, this was not an issue--although I did have occasional, infrequent, random crashes that did not appear to be tied to my in game actions.

    Since the 7.2 patch, here is the sequence of events:
    1) Load the launcher (I do not play through steam)
    2) Log in to the launcher
    3) Press the launcher play button
    4) The game loads to a black screen, then throws 2-5 errors, and crashes to desktop.

    Sadly the errors do not stick around long enough for me to screencap them or remember what they say, and are therefore unhelpful.

    Other information:
    OS: Windows 11
    Graphics Card: NVIDIA 2000 series (I will be updating this soon)
    Game is played locally (i.e., not via Steam)
    As far as I know, all my drivers are up to date, and Windows is fully updated as well.
    I have tried reinstalling the game, but this did not fix the issue.

    If anyone has any ideas for fixes I might try on my end to resolve this, I am generally willing to try--however, please bear in mind that I am not a particularly techie person and my day job is particularly demanding at present. I will need clear, step-by-step instructions.
    (0)

  2. #2
    Player
    moreagaara's Avatar
    Join Date
    Mar 2025
    Posts
    2
    Character
    Hadik Shirruk
    World
    Balmung
    Main Class
    Monk Lv 100
    Updates: something is wrong with my hardware. I was successfully able to log in on my laptop.
    (0)