Disregarding the issues, the game provides a decent singleplayer JRPG/visual novel experience. If you are in Stormblood, then I would say you would probably enjoy the rest of the story, perhaps not as much as ARR through Stormblood but still overall worth finishing. The are still some neat story moments in there, and there are good aesthetics and some good tracks to look forward to. It is once you get fully caught up and there is no more story or side storylines left to do that it becomes difficult to remain subbed to the game, since the game is fundamentally not a good MMO with longevity that keeps you logging in day after day like with oldschool MMOs. There are other JRPGs and VNs in there that provide a much more potent experience than FF14, but you could also do a lot worse. Tales of games I would say a worse experience, and again FF14 has some unique stuff going for it like the aesthetics and the music. I can think of few other JRPGs and VNs with a higher hitrate than FF14's.
If you want an elaborated list of issues:
- After Stormblood, there was a change of writers and narrative trajectory. ARR through Stormblood was a grounded story about geopolitical conflict, and things that could not be undone. Nanamo cried in Raubahn's arms because despite being a monarch and wanting to save everyone, she couldn't. Merlwyb breaks a treaty because it is the least bad option available to her. It is an imperfect world and there is not always a happy ending, and long lasting blood feuds and deeply head convictions are not handwaved away overnight. Starting with ShB, that realism disappears and all of the problems in the setting start getting handwaved away. As of the current expansion, there is hardly any conflict or drama or pretense of realism or consequences. It feels very stale.
- After Stormblood, the Scions of Seventh Dawn become the main cast for the rest of the game. They are all well spoken, affable good-hearted white haired scholars from the same island, and they are all in agreement and never argue with each or dare suggest taking preemptive action to kill people, etc. It is a very disinteresting party you are stuck with for 200+ hours.
- The long awaited Garlemald expansion was cancelled and the Garlemald story ends in disappointment. The adjacent IVth Legion storyline that began in the Stormblood alliance raids and continued through the ShB Bozja storyline also had an abrupt and unsatisfying ending.
- The technical execution of Endwalker and Dawntrail's story experience leaves a lot to be desired. There is very little tension at any given moment. You go several hours reading nonstop visual novel text before anything dramatic happens or a gameplay segment happens. Dawntrail is the longest expansion story yet but only had three solo instances.
- After playing the game for a while, you realize that the most fantastical and coolest looking environments are confined to being merely 15 minute long corridor dungeons you sprint through, as opposed to the huge open zones. The open zones tend to be relatively boring and not as good to look at on a technical level.
- After playing the game for a while, you realize that the soundtrack is not as good as it is hyped up to be. The main leitmotifs are rather simplistic. They are not complex enough to be able to withstand listening to them over and over. The leitmotifs are also heavily reused with little to no real variation. The tracks also do not have enough variety in segments within the song compared to Uematsu's 1.0 tracks. You also realize that almost all of the night themes are grand piano arranges, so they becomes samey and stale. Starting with ShB, there is weird stuff going on with the soundtrack such as extremely climatic story bosses only getting one song for both boss phases, lots of tracks from other Square games being reused, etc.
- The aesthetic look of the game has been changing. It used to be a serious fantasy world, but then over the past few years there has been more and more unimmersive modern day clothing and silly stuff added like the Loporitts. I am not conceptually against modern day clothing - I think the new Xenoblade esque clothing in the upcoming 7.2 raid tier looks neat - but most of the stuff we got just looks tacky, and we are seeing NPCs wearing these clothes in seasonal events in Ul'dah and it is very jarring.
- After playing the game for a while, you realize that the combat is unenjoyable. It is a pseudo action game where you are pressing a button every second to deal damage to a boss, but you and 7 other people are attacking the boss who is tuned to live for at least 2 minutes, so with each button press you only deal 0.1% damage to the boss' HP bar. It takes what should be an exciting encounter and makes it boring. The difficulty amounts to zooming your camera out far away from your character and the action to look for orange circles on the ground and to run away from them. There are no interesting gameplay scenarios like in singleplayer JRPGs or in WoW's many, many memorable raid encounters.
- Because classes have no real meaningful differences mechanically, the only thing that really differentiates them is visually. The expansion DPS jobs (Ninja/Samurai/Red Mage/Reaper/Viper/Pictomancer) are the ones that look the best visually, while the other classes look meh.
- There is an aggregate of gameplay frustrations/disappointments, such as not being able to slow or sleep bosses, no elemental damage, Summoners not being able to keep a huge summon of their choice out on the field like in FF11, no character class customization so your samurai can't tank or your Dark Knight can't be a damage dealer, your minion disappears when you mount up or enter an instance, etc.
- The game sucks as an MMO, as the game requires you to go through a 400+ hour long visual novel JRPG. You can reach level cap having never made a friend. There is no incentive to socialize in this game, and the presence of duty finder and server travel prevents the formation of a recognizable server community. You just don't feel like you are in a MMO or pressured to make friends like in FF11 or other oldschool MMOs.
- Once you have finished the stories, there is no real reason to remain subbed unless you bought a house and don't want to lose it.
- I have not been able to get any friends into FF14. People are turned off by the gameplay, and then the question comes up of when we will actually be able to play together. The answer is that there is no real meaningful content to do together until they beat Stormblood's story and unlock Eureka, which is 200+ hours into the story. That is a massive time commitment for anybody with a job or a family. In that same time frame, people could have started and completed several much better acclaimed JRPGs and VNs (classic Final Fantasy games, Xeno series, Trails, etc). Or we could have played a different multiplayer game and had spent most of those 200 hours together. It is also a bad idea to to tell people "spend lots of time doing this thing that you do not enjoy right now, in the hope that it will "get good" much later on.
- As time has gone on, you get less bang for your buck. You used to get three dungeons per patch, then two, now one. You used to get four endgame grind zones per expansion, then two, then none. There used to be a trial storyline, and now there is none. Etc. Furthermore, the time between patches have been increasing.
- PvP feels frustrating because of the server delay for Americans.