I got error code i2501 renewing sub

[mcfluffers]

I know you're a small indie studio and all, but I'm missing raid because you still can't handle digital payments in 2025. Being locked out of my account because I moved from one part of the US to another part of the US 3 weeks ago is stupid. Why do I have to dump personal information into a random form to try to fix this? Why isn't there a better system in place to service customers that want to give you money for a product?

At least WoW has a GM ticket system that will eventually let me talk to a human within an hour or so. Not some blackhole of a form that may or may not get viewed within the next month.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. As the account in question is North American in region, we advise to contact the North American Support Center. This thread will be moved to the 'Separate Support Required’ subforum as contact with the Square Enix Support Center is necessary to resolve the issue.

This thread will be moved to ‘Separate Support Required’, thank you once again for visiting the Final Fantasy XIV Technical Support Forums!