crashing (Auto run and linkshell)

[wiremeshi]

Hello I've noticed that the game stops running while I'm in auto run and trying to view the member list in my Linkshell. I've had it happen to me more than once and wanted to test to see if happens more often before saying/post anything. I thought it would be good to mention it not sure if it is a common problem with people.

[Drogo]

This has happened to me about 10 times. I have also tested it a few times and it's getting kind of annoying lol.

[Baccanale]

Greetings, wiremeshi!
Thank you for posting your concerns about your game crashing when you check your linkshell member list while auto-running. In order to make sure our investigation is as thorough as possible, it would be a great help to us if you provided as much information as you can in the following form:

Thread Title:
Short outline explaining what sort of issue you are experiencing.

Platform:
Specify which platform was in use to play the game.("PlayStation2", Windows, and/or Xbox 360)

ISP:
Name of ISP you use to connect to the Internet.

Type of Internet Connection:
Specify the type of connection. (dial-up, DSL, CATV, Optic Fiber, Other)

Internet Connection Speed:
Specify the speed of internet connection. (Example: 768Kbit/s, 5Mbit/s)

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region. (Example: Pacific Time = PST/PDT)

Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown

Character Name:
Which character did the issue occur with?

Race:
Race of your character when the issue occurred.
(Eleze M, Eleze F, Hyur M, Hyur F, Lalafell M, Lalafell F, Miqo'te, Roegadyn)

World:
World where the issue occurred.

Class/Skill Rank:
Class and skill rank of your character when the issue occurred.

Physical Level:
Physical level of your character when the issue occurred.

Area and Coordinates:
Area and map coordinates where the issue occurred.

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party". With alliance, please write "Alliance."
*If you wrote "Party" or "Alliance", please also include the number of members.

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
*If you were not interacting with any NPC, then please write "None".

Monster Name:
Name of monster that your character was battling against when the issue occurred.
*If you were not battling against any monster, then please write "None".

In-Game Time:
Please list the in-game time that the issue occurred.

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.
•What you were doing when the issue occurred. (Example: Battle, mission, quest, crafting, synthesis, etc.)
•Please do your best to write using official terms for item names and action names. Please avoid any abbreviations or improper terms.
•If you were using macro commands when the issue occurred, please include the details of the command.
•In case the error message appeared when the issue occurred, please include what the message said.

*In case you cannot post all of the information in a single post due to character limitations, please make multiple posts.

Thanks again for your participation!

[wiremeshi]

Platform:
PC

Internet Connection Speed:
8MB

Date & Time:
Unknown

Frequency:
State how frequently the issue occurs. Please select from the following.
1.Always
2.Sometimes
3.Once (Did not reproduce)
4.Unknown

Character Name:
Wiremeshi

Race:
Eleze M

World:
Lindblum

Class/Skill Rank:
Pug, Carp, Wvr, Alc Ranks unknown

Physical Level:
0-50
Has happened at different Physical Levels unknown if it will happen at certain Levels

Area and Coordinates:
Unknown

Party or Solo:
Solo

NPC Name:
N/A

Monster Name:
N/A

In-Game Time:
Unknown

Sorry there are lots of unknown answers. But I like to add that it seems to happen only when I look for my LS through my menu screen. As I have not set a key for my Linkshell.

It does shut the game down quickly and also brings up a Windows message that FF14 has stopped working. Sorry I couldn't add more, but to be honest I have not gone into great testing. But it has happened more than once and its always been in the circumstances that I mentioned.

Thank you for your time and reply

[Baccanale]

Greetings again, wiremeshi!
Thank you for taking the time to fill out the report. I can understand how frustrating it can be to have your game crash while you are checking on your linkshell member list, so I have made sure to submit your information to the development team for a thorough investigation. I recommend keeping an eye on this thread for any news about the investigation. Thanks again for your report!

[Baccanale]

Greetings once more, wiremeshi!
Thank you for your patience with waiting for a response to your report. After thoroughly investigating this matter, the development team has determined this to be a problem, and they are still currently investigating this matter for its source. I recommend consulting either this thread or http://lodestone.finalfantasyxiv.com/pl/index.html for any further developments. Thanks again for the heads-up!