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  1. #1
    Player
    Mr_Diddles's Avatar
    Join Date
    Jan 2025
    Posts
    3
    Character
    Mr Diddles
    World
    Ultros
    Main Class
    Samurai Lv 100

    90006 Errors since 7.1

    Since the release (or around the time) of 7.1, I have been unable to play because of constant 90006 errors. I've done hours of research, learned about trace route and path ping, and the only thing I've found is that there's a bad node somewhere between me in the Midwest and Square in California. I've found that using a VPN does work to bypass the bad node, but I cannot justify paying for an additional service just to play XIV.
    I know the node is out of Square's control, so having to walk away from a game I just paid a yearly sub for is tough. I just wish there was some visibility on this issue as I have had to piece together so many forum posts from FFXIV, Netgear, Xfinity, and many niche blogs by myself.
    I just want to be able to stay logged in long enough to clear the 24 man, man.

    Just since it's the go to response from the mods:
    Q: Does the issue occur with one character or multiple characters?
    A: I only have one character

    Q: At what point do you get disconnected and/or are unable to connect?
    A: At random, usually when there's high player action load, like 24 mans or hub areas. But it does happen consistently when I'm the only PC in the area, like teleporting around my housing district.

    Q: How often does the issue occur?
    A: Often enough to make it so I cannot reliably play instanced content.
    (0)

  2. #2
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Greetings, thank you for posting in the Final Fantasy XIV Technical Support Forums.

    The issue you are describing is most associated with interference with game data. Many actions can trigger this error, such as a slow internet connection, certain security/privacy changes on the default Internet browser, an application running in the background causing interference, use of a VPN or an odd connection (EG: schools or cafes), a possible virus detected on the device, many rapid payments at once, and numerous other actions.

    We advise clearing the cache/cookies/browsing data from your default web browser, disabling any web browser extensions (EG: ad-blocker) and trying again. We also suggest resetting the connection (router/modem) you are using to connect to the Internet before trying again.

    Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
    *Make sure your fire wall or antivirus program is not interfering with the game

    Lastly, check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.
    Lastly, we suggest to power cycle the console and router by shutting down the Router and leaving the power supply unplugged for 5-10 minutes.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  3. #3
    Player
    Mr_Diddles's Avatar
    Join Date
    Jan 2025
    Posts
    3
    Character
    Mr Diddles
    World
    Ultros
    Main Class
    Samurai Lv 100

    Thanks for the response

    Quote Originally Posted by Votraftur View Post
    Greetings, thank you for posting in the Final Fantasy XIV Technical Support Forums.

    The issue you are describing is most associated with interference with game data. Many actions can trigger this error, such as a slow internet connection, certain security/privacy changes on the default Internet browser, an application running in the background causing interference, use of a VPN or an odd connection (EG: schools or cafes), a possible virus detected on the device, many rapid payments at once, and numerous other actions.

    We advise clearing the cache/cookies/browsing data from your default web browser, disabling any web browser extensions (EG: ad-blocker) and trying again. We also suggest resetting the connection (router/modem) you are using to connect to the Internet before trying again.

    Open the control panel of the PC and go to ‘Network and Internet’. Once there select ‘Internet Options’
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, click “Advanced” and select ‘Accept’ under both First Party and Third Party Cookies.
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"
    *Make sure your fire wall or antivirus program is not interfering with the game

    Lastly, check to see if the following port ranges are opened on your router. You can contact your ISP and request they open them for you:
    ▼TCP
    54992 through 54994,
    55006 through 55007,
    55021 through 55040

    Try disabling background applications and do a clean boot by opening the task manager and selecting the “Start up” tab. Disable everything and then restart the PC.
    Lastly, we suggest to power cycle the console and router by shutting down the Router and leaving the power supply unplugged for 5-10 minutes.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    Thanks for the reply, unfortunately these are all things that I have tried, all to no avail.
    FFXIV is allowed through the firewall, security certs are valid, ports forwarded, admin mode is used, nothing has fixed the constant 90006s.
    If anyone has anything else to try, I'm still searching for a solution. Unfortunately the only thing that works is a VPN, but I refuse to pay for an additional service to access a game that should work on its own.
    Hopefully something changes and I can play this raid before the next set is released.
    (0)

  4. #4
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Greetings and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. Please try the following:
    - Flush DNS: Within the "Command Prompt" of the device, please type the command "ipconfig /flushdns".
    - Reset TCP/IP: Also within the Command Prompt, type the command "netsh int ip reset" and then restart the computer.
    - Delete the Patch Folder: Navigate to the folder using this path This PC > Docs > My Games> FFXIV ARR > Downloads > FFXIV patch (Use for either the version update error or cannot download patch files error)
    Then either rename or remove the folder, the next time FINAL FANTASY XIV is launched, the client will repair the folder.
    - Change local DNS: Please try changing the local DNS server to 8.8.8.8 and 8.8.4.4
    - Delete local files with corrupted character data, please note this will not delete the associated characters.

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)