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  1. 03-04-2025 12:50 PM #7
    Yarxideyn
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    Greetings Adventurer!

    We would like to assist with your concern. Please try the following to see if they help:
    - Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
    - Please be sure that Final Fantasy XIV is installed to the C: Drive. We understand that you have been instructed this step already, however, doing so could alleviate the issues you are experiencing.
    - Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
    - Make sure that the Windows OS is fully updated.
    - It seems you have two graphics cards. Try disabling the onboard graphics so that only the dedicated video card is being used.

    If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

    Thank you for contacting the Final Fantasy XIV Technical Support Forums.
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    Last edited by Yarxideyn; 03-04-2025 at 12:53 PM.
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