Hori F14 TAC cutout - periodic dropping and infinitely repeating certain key inputs

[ThrinagaBattleheart]

I've noticed recently that my Hori F14 TAC keypad has been repeatedly, periodically, dropping its full connection to my PC and my game. When it does so, the first key on the keypad (key 1, bound to the key for number 1) is no longer responsive in FFXIV, including for using any abilities bound to that key. Instead, the keypad continually sends a repeated 1 key signal into any text input field, including in-game chat and any external utilities (such as Discord, web browsers, etc), until I unplug and replug the keypad back into the PC - and then the issue returns soon after.

Date of issue: 02/15/2025, 03:00 PM Pacific
Frequency: Always
World name: Coeurl
Character name@Home World name: Thrinaga Battleheart@Coeurl
Retainer name: None
NPC name: None
Monster name: None
Class/Level: Level 70 RPR (happens with all jobs however)
Party or solo: Party & Solo
In-game time: None (any in-game time)
Area and coordinates: Eureka Pyros (happens in all areas however)
Housing: None

Steps:
1. Start game, wait approximately 10 minutes.
2. Key 1 on gamepad cuts out and is no longer recognized for input by Final Fantasy XIV. Instead, the keybind it is set to (the number key 1 in my case) is sent repeatedly in any and all text input fields, even outside FFXIV.
3. All other keys on gamepad remain captured by FFXIV and are still usable.
4. Unplugging and replugging gamepad fixes the issue for approximately 5 to 10 minutes, until the problem repeats.

PC Specs:
-=-=-=-=-=-=-=- System Information -=-=-=-=-=-=-=-
SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 5 7600X 6-Core Processor (12 CPUs), ~4.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS FA
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 31895.199MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 36503.199MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.212GB SYSTEM_FREEDISC_SPACE 1006.818GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.483GB SYSTEM_FREEDISC_SPACE 0.434GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.025GB SYSTEM_FREEDISC_SPACE 752.201GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 15.000GB SYSTEM_FREEDISC_SPACE 5.421GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7957.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 15947.600 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6094
SYSTEM_GRAPHICS_DRIVER_DATE 8/13/2024 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7957.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 15947.600 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_33559cc6c2fd215a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6094
SYSTEM_GRAPHICS_DRIVER_DATE 8/13/2024 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16433 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0405277.inf_amd64_00f6bd87014da3b2\B404941\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.11024.0002
SYSTEM_GRAPHICS_DRIVER_DATE 6/24/2024 16:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND ASUS VS238 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {08120E14-B673-4383-87D9-871498CA896D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 16:00:00
SYSTEM_SOUND Realtek HD Audio 2nd output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {C73498F0-0A2A-40FE-84F7-AFB905672E5E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9126.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/1/2021 16:00:00
SYSTEM_SOUND SA230 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6FE29DB2-6F65-4BA2-AB53-55193F2BBCE6}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.0.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/17/2024 16:00:00
SYSTEM_SOUND Speakers (Razer Seiren X)
SYSTEM_SOUND_DEVICE_ID {43B6E795-03C6-4E99-A98C-F4D6B45C0FAA}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.4830
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/21/2025 16:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {22C03576-D890-47FD-85EE-56ADFF684B36}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9126.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/1/2021 16:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA4CEF0-43F0-11EE-8002444553540000}
SYSTEM_INPUT_NAME Logitech Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA56B30-43F0-11EE-8003444553540000}
SYSTEM_INPUT_NAME Logitech Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA59240-43F0-11EE-8005444553540000}
SYSTEM_INPUT_NAME H115iELITE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA56B30-43F0-11EE-8004444553540000}
SYSTEM_INPUT_NAME G15 Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23A5AEC0-50B8-11EF-8002444553540000}
SYSTEM_INPUT_NAME Controller (HORI KeyPad)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {8BA4A7E0-43F0-11EE-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA6CAC0-43F0-11EE-8006444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA6F1D0-43F0-11EE-8007444553540000}
SYSTEM_INPUT_NAME Razer Seiren X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA718E0-43F0-11EE-8008444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA718E0-43F0-11EE-8009444553540000}
SYSTEM_INPUT_NAME Razer Seiren X
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA78E10-43F0-11EE-800A444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA78E10-43F0-11EE-800B444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8BA85160-43F0-11EE-800C444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Gamepad Manufacturer: HORI
Gamepad Model Name: F14 Tactical Assault Commander

[Honisixacodow]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We do apologize for any inconveniences that has occurred. As the product was manufactured by HORI you will need to contact their support team in regard to a resolution. Please contact their support team using the following:

https://stores.horiusa.com/support.

This thread will be moved to 'Separate Support Required'.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.