"Fatal DirectX Error Has Occurred (100000)"

[Maxlordthe4th]

*Note- the number of zeros in the title may not be correct. I lose count easy.

Anyway I get the above message consistently on hitting "Play" on the Launcher, after logging in.


Information follows:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Mac\Home\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (26100.ge_release.240331-1435)
SYSTEM_CPU Apple Silicon (4 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 20.2.0 (55872)
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 6138.062MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 7802.062MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 254.682GB SYSTEM_FREEDISC_SPACE 129.548GB
SYSTEM_STORAGE U:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 0.021GB SYSTEM_FREEDISC_SPACE 0.013GB
SYSTEM_STORAGE V:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 1303.913GB SYSTEM_FREEDISC_SPACE 567.510GB
SYSTEM_STORAGE W:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 1303.913GB SYSTEM_FREEDISC_SPACE 567.510GB
SYSTEM_STORAGE X:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 558.607GB SYSTEM_FREEDISC_SPACE 328.980GB
SYSTEM_STORAGE Y:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 926.352GB SYSTEM_FREEDISC_SPACE 750.905GB
SYSTEM_STORAGE Z:\ SYSTEM_NETWORK_DRIVE SYSTEM_TOTALDISC_SPACE 926.352GB SYSTEM_FREEDISC_SPACE 750.905GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Parallels Display Adapter (WDDM)
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Virtual Adapter
SYSTEM_GRAPHICS_MAKER Parallels
SYSTEM_GRAPHICS_VRAM 0.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3069.031 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2992 x 1662 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER prl_umdd.dll,prl_umdd10.dll,prl_umdd10.dll,prl_umdd12.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 20.18.2020.55872
SYSTEM_GRAPHICS_DRIVER_DATE 12/22/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {895C169B-9F27-4B01-81E5-FCCF22D1831F}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.26100.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/30/2024 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6A4B42D0-E8D5-11EF-8001444553540000}
SYSTEM_INPUT_NAME Virtual Keyboard Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6A4D3EA0-E8D5-11EF-8002444553540000}
SYSTEM_INPUT_NAME Virtual Keyboard Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6A4D3EA0-E8D5-11EF-8003444553540000}
SYSTEM_INPUT_NAME Pen Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Microsoft Edge
Microsoft Edge WebView2 Runtime
FINAL FANTASY XIV ONLINE
Parallels Tools


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\133.0.3065.59\msedgewebview2.exe 00002B80
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00000498
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 0000181C
C:\Program Files\Parallels\Parallels Tools\prl_cc.exe 00002114
C:\Program Files\WindowsApps\Microsoft.WidgetsPlatformRuntime_1.6.2.0_arm64__8wekyb3d8bbwe\WidgetService\WidgetService.exe 0000139C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.224.11211.0_arm64__8wekyb3d8bbwe\GameBar.exe 00000E98
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_7.224.11211.0_arm64__8wekyb3d8bbwe\GameBarFTServer.exe 000014B4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_525.1301.30.0_arm64__cw5n1h2txyewy\Dashboard\Widgets.exe 00001E44
C:\WINDOWS\Explorer.EXE 00001AA8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001938
C:\WINDOWS\system32\DllHost.exe 00001ED0
C:\WINDOWS\system32\sihost.exe 00001854
C:\WINDOWS\system32\svchost.exe 000015B8
C:\WINDOWS\system32\taskhostw.exe 00001908
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002B60
C:\Windows\System32\RuntimeBroker.exe 000026C0
C:\Windows\System32\SecurityHealthSystray.exe 00002704
C:\Windows\System32\ShellHost.exe 00001A78
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001928
C:\Windows\System32\smartscreen.exe 00001B48
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001884
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 0000131C

[Maxlordthe4th]

Event Viewer brings up the following Message:

Event 10010, DistributedCOM

The server Windows.Gaming.GameBar.PresenceServer.InternalPresenceWriter did not register with DCOM within the required timeout.

Attempts to disable GameBar or stop it running in the background have not changed this.

EDIT: Updating the GameBar app has stopped this error message appearing, but now the game window opens for a few seconds and closes without any error message.

Event Viewer does dig this up:

"MSDTC encountered an error (HR=0x80000171) while attempting to establish a secure connection with system [leaving this out in case it's something sensitive, doubt it but still]."

Mucking with Firewall permissions stops this message from coming up but the game still crashes before the title screen.

[Maxlordthe4th]

Okay I'm fairly sure it's not a firewall anymore, I've done lots of fancy registry edit stuff to give FFXIV the proper permissions. And it's not throwing up those alerts anymore, but it's still closing shortly after I hit play and the game window comes up. It's like a black screen for a few seconds then crashes, but not a crash because no report is generated.

Honestly if this is just "a VM with these specifications cannot run FFXIV" I'd like to know that.

[Yarxideyn]

Greetings Adventurer!

We would like to apologize for the issues you are experiencing. However, please note that running this game using a virtual machine can cause issues like this to occur. Unfortunately, we would be unable to assist with this concern. We would only suggest that you attempt to play the game without the use of a virtual machine.

Thank you for contacting the Final Fantasy XIV Technical Support Forums.