Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconveniences experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac etc.)
When the issue happens, is the PC over heating at all?

In addition, could you please provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!