What would help is getting rid of the ability to check whos on the enemy team via macros, maybe offering built in duty support for shot calling so its more digestible to those who don't wan to hear a thousand sound effect macros (I personally took sound off of a lot of my macros), what would help frontlines is reducing some of the cc and getting rid of zant instead of saying its just a player skill issue when half the classes have a lot of aoe focused abilities...