Freezes and Crashes in FFXIV Dawntrail

[xXPEGOXx]

Freezes and Stuttering in FFXIV Dawntrail
Date & Time: Nov 16 2024 - 5 PM
Frequency: 5-6 times in an hour
World name: Primal
Character name: Kohei Yamauchi

I am encountering issues with FFXIV Dawntrail in which my game randomly freezes up during a game. This happens usually when I'm idling in queue for a dungeon or during a cutscene. My audio continues to play but game is frozen. Currently in the questline for Growing Light (After Endwalker), there was a strange sequence where my game froze. But when it unfroze, as I was clicking to proceed through the dialogue of a cutscene, it was stuck on the cutscene it froze on, and the wrong cutscene was playing.

Furthermore, the game tends to crash if I click too much while the game freezes. It always unfreezes after waiting 3-4 minutes. Lately, it freezes right after I start moving after being away for a few minutes.

Graphics I believe has been turned to the lowest, I've reinstalled the game multiple times, reinstalled graphics drivers multiple times. The support team suggested I run the game in DirectX9, and I have DirectX12. (don't know anything about this, but a general search indicates DirectX12 supports DirectX9? Also, DirectX9 no longer supports FFXIV?).

So, not sure what's causing my game to freeze up like this. First time playing FFXIV on this new PC (After taking a break from endwalker, which I finished on my old PC).

Any assistance is welcome - thank you !


Connection Specs
- Type of internet connection/provider: Verizon - Fios - 1 GB

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Shim\Documents
FINAL FANTASY XIV Online C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU AMD Ryzen 7 7800X3D 8-Core Processor (16 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2613
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 31967.980MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 38879.980MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3725.218GB SYSTEM_FREEDISC_SPACE 3082.453GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 3620.668GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4080 SUPER
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4080 SUPER
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16047.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 15983.990 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_adf5a840df867035\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6614
SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon(TM) Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x164E)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 16469 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\atidx9loader64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0404579.inf_amd64_89599f81cb58902d\B404520\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.11021.1011
SYSTEM_GRAPHICS_DRIVER_DATE 6/19/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headset Earphone (CORSAIR HS80 RGB Wireless Gaming Receiver)
SYSTEM_SOUND_DEVICE_ID {A94B3CC0-6EA3-44B6-8225-4447C27535A6}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.4391
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/15/2024 19:00:00
SYSTEM_SOUND VG279 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {4280EA63-9496-4C7A-B3EB-6F8517E30118}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.2.6
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/25/2024 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2EDF3D0-4484-11EF-8001444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2EE1AE0-4484-11EF-8002444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C9651DC0-41E8-11EF-8001444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {66DF86C0-873B-11EF-8001444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {281A8970-873C-11EF-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {281AB080-873C-11EF-8009444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {281AD790-873C-11EF-800A444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {281AD790-873C-11EF-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67169C50-873B-11EF-8002444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2EE1AE0-4484-11EF-8003444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 32 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6716C360-873B-11EF-8003444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2EE41F0-4484-11EF-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 120 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6716C360-873B-11EF-8004444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2EE41F0-4484-11EF-8005444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6716C360-873B-11EF-8005444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2EE41F0-4484-11EF-8006444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {67171180-873B-11EF-8006444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A2EE6900-4484-11EF-8007444553540000}
SYSTEM_INPUT_NAME CORSAIR HS80 RGB Wireless Gaming Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

How to install the latest version of DirectX - Microsoft Support - Google Chrome
FFXIVLauncher
Downloads - File Explorer
Settings
Settings
Overwolf
Overwolf Quick Launcher
MainWindow
Windows Input Experience
NVIDIA GeForce Overlay
Spotify Premium
#general | Orange Peels - Discord
Steam


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Battle.net
Burning Crusade Classic
Cataclysm Classic
Google Chrome
PACE License Support Win64
Microsoft Edge
Microsoft Edge WebView2 Runtime
Native Instruments Alicias Keys
Native Instruments Ashlight
Native Instruments Kontakt 7
Native Instruments NTKDaemon
Native Instruments Pharlight
Native Instruments Piano Colors
Native Instruments Playbox
Native Instruments Session Guitarist - Electric Sunburst Deluxe
OTT by Xfer Records
Overwolf
Xfer Records Serum
Native Instruments Komplete Audio Driver v5.22.0
Steam
World of Warcraft
GameSDK Service
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.40.33810
ENE_EHD_M2_HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Windows Desktop Runtime - 6.0.32 (x64)
AURA lighting effect add-on
Microsoft .NET Runtime - 6.0.16 (x64)
ROG FAN XPERT 4
ASUS Framework Service
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Ableton Live 11 Standard
AMD PPM Provisioning File Driver
AMD_Chipset_Drivers
AURA Service
AMD 3D V-Cache Performance Optimizer Driver
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.40.33810
ASUS AURA Extension Card HAL
Patriot Viper DRAM RGB
AURA Service
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.40.33810
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.40.33810
Patriot Viper M2 SSD RGB
GameSDK Service
ValhallaSupermassive version 3.0.0b3
ASUS Ambient HAL
ASUS AIOFan HAL
AURA DRAM Component
ASUS Motherboard
AMD PSP Driver
ENE RGB HAL
Universal Holtek RGB DRAM
ASUS Update Helper
AMD SBxxx SMBus Driver
Spitfire Audio version 3.4.13
Kingston AURA DRAM Component
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Promontory_GPIO Driver
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
WD_BLACK AN1500
AMD GPIO2 Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
ASUS AURA Motherboard HAL
Vortex
AMD Software
Auto-Tune Central 1.5.0
Microsoft Office Home and Student 2021 - en-us
HWiNFO64
Logitech Options
Microsoft OneDrive
Riot Vanguard
Scaler2
SoundtoysV5.4 64 bit
Cyberpunk 2077
Party Animals
Dying Light
Chained Together
FINAL FANTASY XIV Online
HELLDIVERS™ 2
Counter-Strike 2
Voxengo SPAN
Antares Auto-Tune Slice
WD_BLACK AN1500
ESET Security
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
Ableton Push Driver v5.57.0
Antares Harmony Engine
ASUS AURA Extension Card HAL
Antares Auto-Tune Pro
Antares Choir
ROG Live Service
Antares Throat
AMD Settings
Antares Auto-Key
ASUS AURA Motherboard HAL
Antares Auto-Tune Vocodist
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AniMe Matrix MB EN
Microsoft .NET Runtime - 6.0.32 (x64)
Antares AVOX Mutator
Branding64
ASUS Ambient HAL
LABS version 2.2.27
Native Instruments Session Guitarist - Electric Sunburst Deluxe
Ableton Live 11 Standard
Logitech G HUB
Antares AVOX Articulator
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.40.33810
Native Instruments Pharlight
ROGFontInstaller
Microsoft .NET Host FX Resolver - 6.0.32 (x64)
Antares Auto-Tune Access
Native Instruments Alicias Keys
Bonjour
AMD DVR64
Antares Central
Vocal De-Esser
Antares AVOX Punch
Universal Holtek RGB DRAM
Antares Auto-Tune Artist
Antares Mic Mod
Microsoft Windows Desktop Runtime - 6.0.32 (x64)
Patriot Viper M2 SSD RGB
RyzenMasterSDK
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Native Instruments Kontakt 7
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
CodeMeter Runtime Kit v7.60c
Kingston AURA DRAM Component
Antares Auto-Tune Hybrid
Auto-Tune Vocal Compressor
Microsoft .NET Host - 6.0.32 (x64)
Antares AVOX Aspire
Auto-Tune Vocal EQ
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Teams Meeting Add-in for Microsoft Office
Corsair iCUE5 Software
Native Instruments NTKDaemon
PACE License Support Win64
Antares Duo
Antares Auto-Tune SoundSoap
NVIDIA Graphics Driver 566.14
NVIDIA app 11.0.1.163
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NvCpl
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.4.10624.35034762
NVIDIA HD Audio Driver 1.4.2.6
NVIDIA Install Application
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
Nvidia Share
NVIDIA ShadowPlay 11.0.1.0
NVIDIA Virtual Audio 4.65.0.3
Microsoft .NET Host FX Resolver - 6.0.16 (x64)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.40.33810
AURA lighting effect add-on x64
Microsoft .NET Runtime - 6.0.16 (x64)
Native Instruments Piano Colors
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Vocal Reverb
AURA DRAM Component
Auto-Tune EFX+
AMD WVR64
ENE RGB HAL
AMD User Experience Program Installer
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
Antares Warm


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe 00004BC0
C:\Program Files (x86)\CodeMeter\Runtime\bin\CodeMeterCC.exe 0000869C
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\130.0.2849.80\msedgewebview2.exe 00008160
C:\Program Files (x86)\Overwolf\0.263.0.11\OverwolfBrowser.exe 00007CD0
C:\Program Files (x86)\Overwolf\Overwolf.exe 000076EC
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00000158
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000018C0
C:\Program Files (x86)\Steam\steam.exe 00006748
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00005408
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00002BD4
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 000016D4
C:\Program Files\AMD\CNext\CNext\PresentMon-x64.exe 00003CAC
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00000BE4
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00000E90
C:\Program Files\ASUS\AacAmbientHal\AacAmbientLighting.exe 000026A0
C:\Program Files\Ableton\Push Driver\x64\AbletonPushCpl.exe 000087AC
C:\Program Files\ESET\ESET Security\eOPPFrame.exe 000027B4
C:\Program Files\ESET\ESET Security\eguiproxy.exe 000059EC
C:\Program Files\LGHUB\lghub_agent.exe 000067CC
C:\Program Files\LGHUB\logi_crashpad_handler.exe 00006908
C:\Program Files\LGHUB\system_tray\lghub_system_tray.exe 00006790
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 000022D4
C:\Program Files\Microsoft Office\root\Office16\ONENOTEM.EXE 000084A0
C:\Program Files\Microsoft OneDrive\24.211.1020.0001\FileCoAuth.exe 000066C4
C:\Program Files\Microsoft OneDrive\OneDrive.exe 00005CA8
C:\Program Files\NVIDIA Corporation\NVIDIA App\CEF\NVIDIA Overlay.exe 00002E90
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000210C
C:\Program Files\Native Instruments\Komplete Audio Driver\W10_x64\NativeInstrumentsUsbAudioCpl.exe 00008584
C:\Program Files\Riot Vanguard\vgtray.exe 000063B8
C:\Program Files\WindowsApps\MSTeams_24277.3507.3205.5228_x64__8wekyb3d8bbwe\ms-teams.exe 00007EF8
C:\Program Files\WindowsApps\Microsoft.GamingApp_2411.1001.6.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00002598
C:\Program Files\WindowsApps\Microsoft.WidgetsPlatformRuntime_1.6.1.0_x64__8wekyb3d8bbwe\WidgetService\WidgetService.exe 000030E8
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24101.61.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00000DE8
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_524.28801.70.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 000031A0
C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.24101.35.0_x64__cw5n1h2txyewy\CrossDeviceService.exe 000072B8
C:\Program Files\WindowsApps\MotionSoftware.Motion-ProjectsTasksandCalendar_0.88.0.0_x64__t9nvwwj1p93w4\Motion - Projects, Tasks, and Calendar.exe 0000871C
C:\ProgramData\Logishrd\LogiOptions\Software\Current\LogiOverlay.exe 00005B98
C:\Riot Games\Riot Client\RiotClientCrashHandler.exe 000006EC
C:\Riot Games\Riot Client\RiotClientServices.exe 000066E4
C:\Users\Shim\AppData\Local\Discord\app-1.0.9170\Discord.exe 000071F0
C:\Users\Shim\AppData\Local\Overwolf\ProcessCache\0.263.0.11\cchhcaiapeikjbdbpfplgmpobbcdkdaphclbmkbj\curseforge.exe 000030BC
C:\Users\Shim\AppData\Local\Overwolf\ProcessCache\0.263.0.11\ecboebafnpgnolnpgppohegbpjbhffiahodgijdp\Warcraft Logs Companion.exe 000004A0
C:\Users\Shim\AppData\Roaming\Spotify\Spotify.exe 0000781C
C:\WINDOWS\Explorer.EXE 000027A8
C:\WINDOWS\System32\LocationNotificationWindows.exe 00002DE0
C:\WINDOWS\System32\svchost.exe 00002768
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003198
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00003180
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000048D4
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001600
C:\WINDOWS\system32\ApplicationFrameHost.exe 000053A4
C:\WINDOWS\system32\DllHost.exe 00007C78
C:\WINDOWS\system32\cmd.exe 00000854
C:\WINDOWS\system32\conhost.exe 0000261C
C:\WINDOWS\system32\sihost.exe 000021F4
C:\WINDOWS\system32\svchost.exe 00002A78
C:\WINDOWS\system32\taskhostw.exe 00002338
C:\WINDOWS\system32\wbem\unsecapp.exe 00006914
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000006DC
C:\Windows\System32\RuntimeBroker.exe 0000571C
C:\Windows\System32\SecurityHealthSystray.exe 00005814
C:\Windows\System32\oobe\UserOOBEBroker.exe 0000337C
C:\Windows\System32\smartscreen.exe 00000458

[Votraftur]

Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. Please try the following:
- Switch between full screen and borderless windowed modes.
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable).
- Please try adjusting/lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam).
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam).

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Suhnsheiz]

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