I feel like another problem that this playerbase has is that they don't realise how bad they have it. Play almost any other popular live service game and the difference in content delivered is night and day. The frequency and replayability of content is just far higher in most other live service games. Getting more replayable content is not entirely a matter of a significant increase in dev time and resources. In some cases they can change the way loot works to encourage people to play more. The way they design content is just total ass and gives 0 possibility of longevity through replayability.
It took us a whole expansion to realise this (hell even Shadowbringers was quite bad if it was not for Bozja saving the latter half) but I am glad more and more people are seeing how barren this game is outside of its expansion releases. The post expansion patch content has been abyssmal for quite a while, the extension of patch cycles and removal of various content just exacerbated the problem.
There are just so many areas this game could improve on.
- The zones they add each expansion. I think many people would appreciate regular updates to the hunt or fate systems. To this day I still wonder why the 6 new zones they add each expansion don't get anything worthwhile added to them outside of the .0 release.
- Dungeons are another area that they just do nothing with except it being an MSQ vehicle. The devs should take a look at WoW's Mythic+ system, it's very fun.
- Raids are in a better state but it could really use a rework in its loot systems ,mainly alliance and savage loot. Savage should be unlocked far earlier.
- This might be the first expansion where PvP will get 0 new maps. We have yet to see an announcement for a new map so I am cautiously hopeful, but usually a new map gets added in the .1 patch. Another thing they skipped for this dry patch. No one cares about a PvP rework if all we have to play are the same maps we have had for the last 5 years.
These are just the pieces of content I am personally invested and interested in. I am sure people have similair feelings about other content like crafting and gathering. Point is, this game has not innovated on almost any of its most popular systems and has actively taken away content like dungeons and PvP while delivering longer patch cycles.