Quote Originally Posted by Votraftur View Post
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
At what point does the issue occur?
How often does the issue occur?

Are you running any additional programs alongside Final Fantasy XIV?
Does the issue occur with one character or multiple characters?
When the issue happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the issue?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
Hi there! Thanks for replying. Sorry it took a bit longer, I dont always watch this forum.

Here are the answers to your questions.
My system report will follow shortly after.

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
Windows 11 24H2, latest updates.

At what point does the issue occur?
It can happen at any point really. I notice it most in busier areas obviously, because my frames will drop below 75 inevitably, which is fine, it's expected at places like Gridania, Limsa etc. at peak times. I just don't think the accompanying stuttering is normal when walking.

How often does the issue occur?
Pretty much the same as above. It varies and also depends on where I am. I don't seem to get it in dungeons, trials, etc. though, from what I've seen.

Are you running any additional programs alongside Final Fantasy XIV?
The programs i usually run alongside are Chrome (already tried turning off graphics acceleration, to no avail) and Spotify. I've already tried running FFXIV without these, the problem persists.

Does the issue occur with one character or multiple characters?
It happens on both my characters.

When the issue happens, is the PC over heating at all?
No, I've checked the temperatures, they seemed normal to me.

Were any update or changes made to the PC around the time of the issue?
No, i reinstalled windows again, so it was a clean slate.

Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?
Screen mode doesn't matter, I've tried borderless, fullscreen, windowed, I've tried various refresh rates, the problem will not go away.

The problem shows itself like my character would walk/run and it would be stable, but once my frames drop just a little bit, it will generate a type of stuttering that would be best described as "hiccups" or "skipping" of frames.