Quote Originally Posted by PorxiesRCute View Post
Some game developers engage in actual conversations with their players. When they see a complaint, they explain why they made the change, what their intentions were. Even if they don't plan on reverting the changes, that sort of thing can help players feel like their concerns are being heard.

Some game developers poll their players' opinions to see what works, what doesn't, what they want to see more of, what they want to see less of.

Some game developers, when they close bug reports as "working as intended", leave a comment explaining why that feature is "working as intended". When a bug report doesn't have enough information, they leave a comment explaining what information needs to be added; they don't just close it and move it to "not enough information".

Literally any of these things would be better than what XIV's developers do, or rather, don't do.
While the FFXIV devs have definitely made some terrible decisions and deserve to be questioned (Looking at you Viera/Hrothgar headgear and Femgar rigging), it would be unfair to say they haven't done these things. At least the first and third thing. I have seen them do that with Bug Reports, and they had done the first one a few times but stopped because them explaining the change only seemed to make people even angrier and ngl... if explaining myself is only going to make people yell at me more... I'd rather just stay silent and take the lesser amount of abuse.