No available character slots

[LordSunny]

I have been attempting to make a new character on my Data Center (I have a total of 5. Not all on the same world ). However, I keep receiving a notification that states, "This account has no available character slots. To create a new character, you must first delete an existing one by selecting the "Delete" option from the subcommand menu."

However, from what I understand standard accounts should have the ability to create up to 40 characters per data center.
Some of the worlds I have have 0/8 characters. So I am not entirely sure what is prompting the system to deny the ability to make new characters.

Is anyone else encountering this issue?


***update: resolved!! ***

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We are glad to hear that you are no longer experiencing this issue. If you have any more questions or concerns, please make a new thread in the technical support forums.

This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!