Crashes with a DirectX Error 1100002

[JPandaXD]

Ever since 7.1, my gaming laptop has seen more animation delays, black screens taking a long time for boot up from the launcher and after it being fixed for a while eventually frequent DirectX 110000002 crashes. Ive checked and its due to a nvlddmkm error. My laptop is a Gigabyte P55 v6 with a Geforce GTX 1060. Ive already tried clean reinstalling my drivers with a DDU and reducing graphics through the program settings on the Nvidia experience. Ive tried turning off V-Sync and limiting FPS to 60 in-game. SSD memory has about 30 GB out of 108 GB along with the ample space in Local Disk (D). Ive seen posts using an DXVK and it seemed to work but I dont how to do it correctly. Would greatly appreciate any help or advice!

[DarkArvan]

Please attach full system information from FFXIV Launcher.

nvlddmkm errors are very general, could be anything from overheating chip to hardware failure. Usually DXVK is not needed.
Dont use Geforce Experience to alter ingame settings - its not up2date for Dawntrail.

[JPandaXD]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Justin\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS FB05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16262.703MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20614.703MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 105.427GB SYSTEM_FREEDISC_SPACE 29.065GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 501.330GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 530
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8131.352 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6797382daf01d86\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6797382daf01d86\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6797382daf01d86\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_e6797382daf01d86\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0101.2112
SYSTEM_GRAPHICS_DRIVER_DATE 7/20/2022 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 14160 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvgbi.inf_amd64_6b3a46443fe5b7ea\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbi.inf_amd64_6b3a46443fe5b7ea\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbi.inf_amd64_6b3a46443fe5b7ea\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvgbi.inf_amd64_6b3a46443fe5b7ea\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6636
SYSTEM_GRAPHICS_DRIVER_DATE 12/2/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (HyperX Cloud Flight S Game)
SYSTEM_SOUND_DEVICE_ID {A138C0EF-9076-45C1-86B6-2A38CCF58940}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.4355
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2024 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4313030-A487-11EC-8001444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A431CC70-A487-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4321A90-A487-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A43241A0-A487-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer Basilisk X HyperSpeed
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E3C33F10-9D11-11EA-8005444553540000}
SYSTEM_INPUT_NAME Airplane Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E3C33F10-9D11-11EA-8007444553540000}
SYSTEM_INPUT_NAME Airplane Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79EBDEB0-4CB7-11EC-8003444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Flight S
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {79EC2CD0-4CB7-11EC-8004444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Flight S
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BFCE6FB0-8FA0-11ED-8001444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 15 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {79EC7AF0-4CB7-11EC-8005444553540000}
SYSTEM_INPUT_NAME HyperX Cloud Flight S
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). Upon further inspection, it appears that your GPU [NVIDIA GeForce GTX 1060] was last updated on [SYSTEM_GRAPHICS_DRIVER_DATE 12/2/2024]. At this time a newer version should be available, should the issue persist please try a clean reinstall instead.

Additionally, it appears that your system may have two GPUs, please make sure the game is defaulting to the correct one when launching the game.

- Please try adjusting/lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Reinstall game.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!