Results 1 to 3 of 3

Hybrid View

  1. #1
    Player
    itsnonsense's Avatar
    Join Date
    Dec 2024
    Location
    limsa
    Posts
    1
    Character
    Ivana Watts
    World
    Hyperion
    Main Class
    Paladin Lv 100

    FFxiv fails to start after clicking Play

    The game fails to start after clicking play, with no error message of anything kind. Nothing happens, just fails to start. My apologies for the very little details.

    Operating System
    Windows 10 Pro N 64-bit
    CPU
    Intel Xeon X5690 @ 3.47GHz 96 °F
    Westmere-EP 32nm Technology
    RAM
    12.0GB Triple-Channel DDR3 @ 664MHz (9-9-9-24)
    Motherboard
    LENOVO LENOVO (1366-pin LGA) 78 °F
    Graphics
    S24D300 (1920x1080@60Hz)
    8176MB ATI AMD Radeon RX 7600 (Unknown)
    Storage
    1863GB Western Digital WD Blue SA510 2.5 2TB (SATA (SSD)) 85 °F
    931GB Hitachi HGST HUS722T1TALA604 (SATA ) 88 °F
    Optical Drives
    ATAPI DVD A DH16AAS
    Audio
    AMD High Definition Audio Device

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\Aspha\Documents
    FINAL FANTASY XIV Online C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro N 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Xeon(R) CPU X5690 @ 3.47GHz (12 CPUs), ~3.5GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS Lenovo ThinkStation BIOS Ver 60KT46.0
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 12279.293MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 14711.293MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.431GB SYSTEM_FREEDISC_SPACE 1555.806GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 931.382GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon RX 7600
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x7480)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8108.898 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 6139.646 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\atidx9loader64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxx64.dll,C:\Windows\System32\DriverStore\FileRepository\u0410212.inf_amd64_daae2c8b5eb35aaa\B409877\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.12033.1030
    SYSTEM_GRAPHICS_DRIVER_DATE 11/26/2024 19:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {A8890D3B-E287-454C-9026-0AFAAA735965}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/18/2023 19:00:00
    SYSTEM_SOUND Speakers (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {08C9B958-BA53-4D97-A86B-CFCBE84422CC}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/18/2023 19:00:00
    SYSTEM_SOUND Speakers (High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {5D7D0838-B512-4091-B1FF-0252333448E6}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.3636
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 10/18/2023 19:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B4498A50-BADA-11EF-8002444553540000}
    SYSTEM_INPUT_NAME Onn Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B4496340-BADA-11EF-8001444553540000}
    SYSTEM_INPUT_NAME USB NETVISTA FULL WIDTH KEYBOARD
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B44BFB50-BADA-11EF-8003444553540000}
    SYSTEM_INPUT_NAME USB NETVISTA FULL WIDTH KEYBOARD
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B44C4970-BADA-11EF-8004444553540000}
    SYSTEM_INPUT_NAME Onn Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {B44D5AE0-BADA-11EF-8005444553540000}
    SYSTEM_INPUT_NAME Onn Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {769DE0B0-BAE5-11EF-8001444553540000}
    SYSTEM_INPUT_NAME Controller (RAC PC360 Joystick)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Steam
    Technical Support — Mozilla Firefox
    @༒ ♰
    (0)

  2. #2
    Player
    DarkArvan's Avatar
    Join Date
    Aug 2013
    Posts
    322
    Character
    Flint Vega
    World
    Raiden
    Main Class
    Pictomancer Lv 100
    Your system (plattform and CPU) is a way under the official minimum system requierments. Your CPU is dated from 2011. I would suggest you upgrade to a newer plattform, since your GPUs is from 2024. You cant really use that old Lenovo OEM Board anymore.
    Also it is recommended to not use any HDD drive anymore.
    (0)

  3. #3
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. As the previous message has already highlighted, it appears that your CPU [Intel Xeon X5690 @ 3.47GHz] may fail to meet the minimum requirements [Intel® Core™ i7-7700 or higher] for FINAL FANTASY XIV. At this time we may only suggest reviewing the minimum requirements before trying again.

    The minimum requirements may be found here:
    https://na.finalfantasyxiv.com/system_requirements/

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)