Constant disconnects in Dawntrail zones

[Dharnyle]

I keep getting constantly DC'd while trying to play in DT zones. Doesn't matter if I'm trying to do FATE's, Mining or society quests. I play in the evening during prime time, central time zone.

These DC's rarely if ever happen in other zones. Only other place I've seen the Disconnects is in Limsa.

The error codes that come up from the Disconnects are 90001 and 90002.

I know my graphic drivers are updated, but if you need any additional information, please tell me how to provide it. I am not very technically minded.

[DarkArvan]

Please provide additional infos, regarding how you connceted to the internet (LAN/WiFi), which provider. Try using LAN cable instead of WiFi.
Also provide full system informationen with the FFXIV System information tool, and post them here.

[Dharnyle]

Connect via WiFi.

Here is the system information



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\JCMD\OneDrive\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i7-13700KF (24 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 24 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS A.MB
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32621.539MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37485.539MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.250GB SYSTEM_FREEDISC_SPACE 1226.930GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12012.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16310.770 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll,C:\windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9425e4c3b1ac1c47\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.6636
SYSTEM_GRAPHICS_DRIVER_DATE 12/2/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND C27F390 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {C5AA6E42-629B-4D44-9C5C-9C33A0387593}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.4.2.6
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/25/2024 18:00:00
SYSTEM_SOUND Speakers (2- Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {9DC3E58F-A255-4768-87BE-924B4BCB89F3}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9567.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/22/2023 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {75CC0BF0-7697-11EE-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {75CC5A10-7697-11EE-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {75CC5A10-7697-11EE-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Constant disconnects in Dawntrail zones - Google Chrome
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[Dharnyle]

I'm still experiencing this issue in open world Dawntrail zones.

[DarkArvan]

Please first make sure your BIOS/UEFI is updated, due to the Intel Problem. Then I would try to reinstall the whole client via the game launcher.

[Dharnyle]

Please first make sure your BIOS/UEFI is updated, due to the Intel Problem. Then I would try to reinstall the whole client via the game launcher.

how do I do that?

[DarkArvan]

Reinstalling the client via Final Fantasy XIV Launcher Options, scrolling down, there is Button for Repaiering/ Reinstall the Client.

You don't answers this:
Please provide additional infos, regarding how you connceted to the internet (LAN/WiFi), which provider. Try using LAN cable instead of WiFi.
>> This may the main cause of disconnects.

BIOS Update search for the exact Mainboard name and go the Vendor (e.g. MSI/ASUS, Gigabyte) and Search for Support - BIOS. There should also be a manual for that.

[Dharnyle]

Can close this thread out.

I got the BIOS updated and reinstalled the game and the issue has gone away.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We are glad to hear that you are no longer experiencing this issue. If you have any more questions or concerns, please make a new thread in the technical support forums.

This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!