Network Technical Difficulties Caused by DDoS Attacks (Dec. 18, 19)

[NOC_NA]

We are currently experiencing technical difficulties due to a DDoS attack.
Players may experience the following issues as a result.

We are investigating the attack and taking countermeasures. Additional information will be provided as the situation develops.

[Date & Time]
From Dec. 18, 2024 5:55 p.m. (PST)
From Dec. 19, 2024 1:55 (GMT)
From Dec. 19, 2024 12:55 (AEDT)

[Details]
Players may be experiencing the following issues:
・Disconnections from North America/Oceania Data Center Worlds
・Difficulty logging in to North America/Oceania Data Center Worlds
・Difficulty accessing, sending, and receiving data from North America Data/Oceania Centers

[Affected Service]
FINAL FANTASY XIV

*Edited Dec. 18, 2024 at 8:08 p.m. (PST)
We have confirmed the Oceania Data Center has also been affected, so we updated the [Details] section.

[NOC_NA]

During the times listed below, we were experiencing network technical difficulties due to a DDoS attack.
Players may have experienced the following issues as a result.
We will continue to monitor the situation and work with ISPs to come up with countermeasures.

[Date & Time]
Dec. 18, 2024 5:55 p.m. to 6:44 p.m. (PST)
Dec. 19, 2024 1:55 to 2:44 (GMT)
Dec. 19, 2024 12:55 to 13:44 (AEDT)

[Details]
Players may be experiencing the following issues:
・Disconnections from North America/Oceania Data Center Worlds
・Difficulty logging in to North America/Oceania Data Center Worlds
・Difficulty accessing, sending, and receiving data from North America Data/Oceania Centers

[Affected Service]
FINAL FANTASY XIV