If they even want to try to fix it. Instead, they could just be putting everything into maintenance mode to further reduce costs, squeeze the lemon for its last few drops while moving to a new pasture themselves.C-suite aren't exactly known for caring for long term issues. Only short term profit. If people are complaining, but are sticking around, they're still getting their money. Why would they care? But if the subscription numbers become gutted, that's an immediate problem, and they might have to actually extract their heads from their asses...at least enough to stop hemorrhaging subs. Welcome to modern capitalism.
See? This guy gets it. Although Final Fantasy XIV is the thing keeping the company afloat despite all their bad decisions, and I think even the C-suite there knows it. How will they fund their next trend-following get-rich-quick boondoggle if they don't have their trusty piggy bank making money to fund them?
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