There are free games with larger and more frequent patch content

[Menriq]

yes lets dismiss valid criticism
I don't know why people can't ask for more from the 2nd biggest mmo on the market...

I don't think it's so much dismissing as most companies primary concern is the bottom line. If people complain, but still stick around, what would make the company change what they are doing? People leaving in droves is what will drive changes.

[Nebelheim]

I don't think it's so much dismissing as most companies primary concern is the bottom line. If people complain, but still stick around, what would make the company change what they are doing? People leaving in droves is what will drive changes.

A company also shouldn't wait until a mass amount of people leave in droves before they scramble and implement or fix things that people have been asking for years. That's the dumbest way of doing business is waiting until you are in the red and 90% of your customers leave to make changes.

[Menriq]

A company also shouldn't wait until a mass amount of people leave in droves before they scramble and implement or fix things that people have been asking for years. That's the dumbest way of doing business is waiting until you are in the red and 90% of your customers leave to make changes.

I don't disagree, just saying that is how things seem to work.

[DiaDeem]

Yeah, and I used to love Honkai: Star Rail.

It's become such a bloated unplayable madness of a grind, unless you were already fully caught up months ago.

More content doesn't mean better content, and I don't wanna see XIV turn into that kind of trash. Keep in mind this is coming from someone who wishes they returned to the three and a half months between patches.

[Nebelheim]

I don't disagree, just saying that is how things seem to work.

A lot of companies now do seem to operate that way which is a weird way for a company to want to operate.

[KitaiAryik]

A lot of companies now do seem to operate that way which is a weird way for a company to want to operate.

and thats the reality sadly. these large companies aren't our friend. much as may not like it, don't need to look much farther than the whole Shadowlands debacle from WoW. players had been complaining about things for years and it took a mass exodus on top of lawsuits from the state before changing things up REEEEEAL quick. valid criticisms of a game are a good thing but sadly its slow going even at the best of times for changes to happen if at all. with mass unsubs like in SL, and see how fast they'll change it up when their bottom line gets hit. unfortunately money talks.

[xbahax92]

They're clearly timegating the content. Content which has almost no replayability. It's kinda hilarious.
What worries me most is that people accept it as if it's normal.

If this trend continues, we'll end up with one QoL update every three weeks, new skills every other month, and the expansion's second job arriving after a year.
Customers that never complain, what a good time to be Square Enix.

[RaideDuku]

A company also shouldn't wait until a mass amount of people leave in droves before they scramble and implement or fix things that people have been asking for years. That's the dumbest way of doing business is waiting until you are in the red and 90% of your customers leave to make changes.

C-suite aren't exactly known for caring for long term issues. Only short term profit. If people are complaining, but are sticking around, they're still getting their money. Why would they care? But if the subscription numbers become gutted, that's an immediate problem, and they might have to actually extract their heads from their asses...at least enough to stop hemorrhaging subs. Welcome to modern capitalism.

[ovIm]

C-suite aren't exactly known for caring for long term issues. Only short term profit. If people are complaining, but are sticking around, they're still getting their money. Why would they care? But if the subscription numbers become gutted, that's an immediate problem, and they might have to actually extract their heads from their asses...at least enough to stop hemorrhaging subs. Welcome to modern capitalism.

If they even want to try to fix it. Instead, they could just be putting everything into maintenance mode to further reduce costs, squeeze the lemon for its last few drops while moving to a new pasture themselves.

[RaideDuku]

If they even want to try to fix it. Instead, they could just be putting everything into maintenance mode to further reduce costs, squeeze the lemon for its last few drops while moving to a new pasture themselves.

See? This guy gets it. Although Final Fantasy XIV is the thing keeping the company afloat despite all their bad decisions, and I think even the C-suite there knows it. How will they fund their next trend-following get-rich-quick boondoggle if they don't have their trusty piggy bank making money to fund them?