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  1. 12-12-2024 09:11 AM #1
    SnowmanVX
    Player
    SnowmanVX's Avatar
    Join Date
    Jul 2024
    Posts
    6
    Character
    Snow Xenaji
    World
    Diabolos
    Main Class
    Ninja Lv 100

    I can't login from my new PC....kinda

    I can sign here and on the launcher just fine using my credentials, but when i start up the game, I get the default FF14 screen like I just started a new account and my character is gone. I did upgrade from windows 10 to windows 11, but i dont know how to fix this.


    Edit: Nevermind. Problem solved. I'm stupid
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    Last edited by SnowmanVX; 12-12-2024 at 09:44 AM. Reason: I'm dumb
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  2. 12-12-2024 09:45 AM #2
    CNitsah
    Player
    CNitsah's Avatar
    Join Date
    Jun 2020
    Posts
    708
    Character
    A'zalie Nitsah
    World
    Louisoix
    Main Class
    Summoner Lv 100
    Have you checked you're connected on the right datacenter/server? Those information were saved on your PC, and if you changed, it's probably not there anymore, and you have to move to the right one before your characters appear.
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  3. 12-14-2024 02:23 AM #3
    Votraftur
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We are glad to hear that you are no longer experiencing this issue. If you have any more questions or concerns, please make a new thread in the technical support forums.

    This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!
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