Controller problems while playing on PC

[dibblybibbly]

Recently i've had a few problems while playing on PC while playing the game on controller. it's been going on since about the release of 7.1, maybe a little before, but I definitely have noticed it more and more since 7.1 came out

My computer isn't bad by any means, I can run FFXIV and other games just fine at high settings and maintain 60+ FPS, however while playing FFXIV, and only FFXIV, at random times the game will completely freeze for a second or two before it gets to where it needs to be, it might happen once and then be fine for a bit or it might freeze another time or two right after before being okay again. As stated, this happens totally randomly, sometimes happening a few times an hour, sometimes not happening at all for an hour or two.

Looking online, I found that others have had this problem and have noticed a common theme of unplugging controllers will solve this. So to test it, I tried unplugging the controller and plugging it back in while walking around Gridania, and sure enough, the game froze in the same exact way when I did this. The problem is, I play the game on controller on my PC as I started on Playstation and then moved to PC when I built a new one. I love to do ultimate raids and PVP in game, and having this happen in those instances, which it already does, is going to lead to trouble in the future as they're both fast-paced, precise game modes.

Is there any workaround to this? It almost seems like the game is checking for a controller every now and then even though it's always connected. Like I mentioned, FFXIV is the only game I have a problem with this on. I run the game through Square's launcher on Windows, not Steam, and use a Dualsense controller if that helps at all.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please provide us with the following:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
At what point does the issue occur?
How often does the issue occur?

Steps taken before this issue occurs:
Are you on a Desktop or Laptop?
Does this only happen with Final Fantasy XIV?
Are you running any additional programs alongside Final Fantasy XIV?
Does the issue occur with one character or multiple characters?
Are the Controllers 1st party (Microsoft/Sony/Nintendo) or 3rd party (Off-Brand)?

All steps taken to resolve the issue:

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