The Dreaded DX11 Crash

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). Upon further review, it appears that your GPU [NVIDIA GeForce GTX 1050 Ti] driver was last updated on [11/25/2021]. As this is quite out of date, please try updating your graphics driver from the manufacturer's website.

Additionally, as it appears you may have both an integrated GPU [Intel(R) UHD Graphics 630] and a dedicated GPU [NVIDIA GeForce GTX 1050 Ti], please make sure that your system is defaulting to the correct one.

- Please try adjusting/lowering the resolution.
- Make sure that the Windows OS is fully updated.
- Disable Full Screen Optimizations. To disable this, please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.
- Reinstall game.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Clawheld]

Upon further review, it appears that your GPU [NVIDIA GeForce GTX 1050 Ti] driver was last updated on [11/25/2021]. As this is quite out of date, please try updating your graphics driver from the manufacturer's website.

Huh! I tried to be thorough in checking for outdated drivers, but I managed to overlook this. Thanks for pointing that out. In any case, updating it fixed nothing.

And now that I've attempted all the other fixes apart from "Reinstall game", I think it's time for me to uninstall it altogether, take a break, and hope the money I spend doesn't just go down the drain when I eventually resub and reinstall. Tomorrow is the last day of my sub, I'm kinda over it for now.

Over the holidays I'll be giving my gaming laptop some TLC, so hopefully if it's a hardware issue I'll give it a better shot at clearing up.

Thanks for the response.