Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). Upon further review, it appears that your GPU [NVIDIA GeForce RTX 2060 SUPER] driver was last updated on [SYSTEM_GRAPHICS_DRIVER_DATE 11/5/2024]. At this time a newer version should be available, should the issue persist please try a clean reinstall instead.

- Please try adjusting/lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup. It appears that you may be running [#screenshots | A’vi’s Party Finder - Discord] in the background, please try closing this program to see if it helps.

- Make sure that the Windows OS is fully updated.
- Reinstall game.

It appears that you may be running the Windows cloud program 'OneDrive' in the background. Please try closing it as it may cause communication issues as it attempts to sync your files.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!