Are you using a VPN? No

Are you using a wired or wireless connection? Using wired and wireless interchangeably

What Platform are you using? (Steam/Windows/Mac/PS4 etc.) PS5

Does the issue occur with one character or multiple characters? Yes. The issue occurs to multiple characters.

At what point do you get disconnected and/or are unable to connect? Every time I play FFXIV.

How often does the issue occur? Always since the start of Dawntrail.

Internet Service Provider: Converge ICT (pure end-to-end fiber connection)

Region/State: The Philippines, Metro Manila

All steps taken to resolve the issue: Contacted ISP from time to time ever since Dawntrail launched back in July, reporting to them having high latency and ping, packet loss. ISP asked for my trace route and ping information for the entire duration of Dawntrail, possibly 3 - 4 times every month. Did basic troubleshooting such as changing modem password, shutting down the modem for 30 minutes and turning it back on, checked if there were any damaged cables connecting to the modem, everything seemed to be working in order. They have tried reconfiguring my modem for few times, checked fiber cables inside my apartment, checked fiber box that was located outside the apartment, everything was seem to be in normal parameters. In addition, the packet loss or high ping/latency occurs the same via ethernet cable and wifi (wireless) connecting to PS5. Does this have something to do with DDOS attack since Dawntrail? I am connected to JPN data center and I still experience high latency and ping, huge packet loss. I have also tried to send a report about this issue on this link for Sharing Information Regarding Network Delay and Packet Loss for FFXIV for so many times now.

Please look into this as it has been affecting my quality of gameplay since Dawntrail launched.